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Make your supply chain future-ready

 Enhancing Supply Chain Operations Capabilities

Accenture to acquire OnProcess Technology

The impact of change

Be responsible and sustainable by design

Infuse sustainable and responsible practices into supply chain operations to reduce risk and deliver value that’s good for the business—and for society overall.

  • 15% reduction in energy consumption
  • 20% emission reduction
  • Develop traceability to be a trustworthy business

Grow revenue with richer customer experiences

Center operations on superior and relevant products and experiences that meet customer needs, transforming the supply chain into an engine of profitable growth.

  • 40% faster time to market
  • 15% increase in forecast accuracy
  • 10% increase in product availability
  • 10% increase in on-time-in-full (OTIF)

Take performance to the next level

Harness digital technologies and human ingenuity to scale productivity and efficiency improvements across the entire supply chain while optimizing sustainability.

  • Zero-based solutions save up to 10% COGs
  • 25% increase in inventory turns
  • 25% less in warranty claims
  • 20% reduction in service repair costs
  • 12% less in logistics costs

Boost resilience with insight

Smash silos by creating a digital data thread that tracks supply chain actions with certainty—for secure, predictive, agile and transparent operations that thrive through disruption.

  • Create E2E, real-time visibility, transparency and insight
  • Anticipate and respond to demand and disruption
  • Predict threats and design lasting solutions

Evolve ways of working

Empower your people to work alongside machines, reinventing what they do—and how they do it—for more productivity, customer centricity and workforce satisfaction.

  • Implement a human + machine model
  • Acquire, retrain and retain talent for new roles, future-ready teams and more satisfying work
  • Augment the retained team by filling talent gaps

Collaborate to innovate

Support continuous innovation by leaning into partners, trading a fixed network for an asset-lite ecosystem that scales and speeds innovation at less cost.

  • Maximize investment in ecosystem platforms
  • Deliver on a wide range of business models and customer expectations
  • Tap into ecosystem partners capabilities to plug talent and technology gaps

Change how work gets done

Services that power change


We optimize product engineering to drive faster R&D cycles and higher returns on investment by digitizing and streamlining product engineering process.


We help you increase forecast accuracy and optimize inventory by transforming supply and demand planning functions - aligning them to market dynamics.


We help you optimize savings and total cost of ownership by tapping into our expertise and market insights to re-invent your information driving processes.


We help you create value by unlocking data to drive operational safety, efficiency & quality at scale. And budgets and timelines stay on track by transforming capital project planning and execution.


We help you lower transportation costs and deliver bespoke customer service by coordinating and operating a flexible, dynamic supply chain network with increased visibility.


We help to improve product reliability, quality, customer loyalty, predictability, and profitability of service revenue by integrating AI powered as-a-service models to collect and analyze smart product information.

What we think

Reinventing enterprise operations

Learn how optimizing operations can help organizations to generate value and access a new performance frontier in our latest report.

Mondelēz International on future of supply chain

Bob Schrug from Mondelēz International shares how to build a resilience and relevant supply chain.

The value multiplier

Discover how organizations can double their chances of future-ready operations in the next 3 years.

Case studies

Telco grows with aftermarket operations

Helping a leading telecoms manufacturer transform its warranty and spare parts operations.

Semiconductor supplier increases profit by $3M

We transformed the spare parts planning process with our SynOps platform and increased efficiency.

Managing retail promotions with pin point precision​

Helping a large North American retailer transform promotional campaigns with SynOps for Supply Chain.​

Intelligent supply chain boosts productivity​

Accenture’s SynOps for Supply Chain helped a global healthcare technology company reimagine its supply chain​

Recognizing the power of change


Accenture Leads in Everest Group’s Supply Chain Management BPO - Services PEAK Matrix™ 2020

Leaders of change

Melissa Twining-Davis

Senior Managing Director – Accenture Operations, Supply Chain Lead

Keyra Morales

Managing Director – Accenture Operations, Supply Chain Offering Lead

Mike Dunn

Supply Chain Operations Sales Lead, North America

Henry Greulich

Supply Chain Operations Sales Lead, Europe

Mei Pang​

Supply Chain BPS AAPAC Sales Lead

Vanessa Azevedo

Supply Chain BPS LATAM Sales Lead