The project goal was then: to understand fleet capacity and utilization, react to demand, optimize routes and intelligently maintain their sizable fleet. Throughout their Redmond campus, Microsoft manages a fleet of more than 500 vehicles: from trucks to passenger vans and buses covering transit, catering, mail, security and facilities management. Most of these vehicles were under management by third parties. Gaining real-time insight into the operation of each was difficult with reports being filed only on a quarterly basis.
Working with Microsoft’s Global Workplace Services team, Accenture created a roadmap for the digital transformation of the fleet experience. Collaborating with the company’s engineering team, the group brought best-in-class technologies to their global headquarters including their Mobility X fleet management accelerator.
The accelerator works with a wide variety of hardware and backend systems, and offers broad customization of interfaces, including the user interface (UI) and dashboards. Accenture’s accelerator provided a great foundation for the creation of this solution. The flexibility offered through Mobility X enables companies to prepare for, and ultimately shape, the future of their mobility services.