Intelligent Operations

Human + machine intelligence building new ways to embrace change and grow

Transform your people and business

Intelligent Operations means applying a strategic approach to advance the operating model. It’s about transforming the business through technology, processes and people.  It drives innovation, creates better experiences for customers and enables employees to make faster and smarter business decisions. It’s about becoming an operation that is agile, resilient and able to respond to change at speed.

With over 170,000 practitioners in industry, technology and process, and the world’s most advanced machine intelligence, we can transform your business to create intelligent operations that deliver sustained business outcomes. With seamless integration between services, we combine human ingenuity with applied intelligence and digital technologies to create measurable value.

Enabled by SynOps, we have the unique ability to build and scale future-ready operating models with our human + machine intelligence to drive sustainable growth with speed, certainty and security.

We build and scale intelligent operating models to drive sustainable growth with speed, certainty and security.

Discover how organizations can double their chances of future-ready operations in the next 3 years.

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The journey starts now

Operations capabilities

With more than 170,000 exceptional people in over 50 centers, we apply intelligence, innovation and deep industry experience, together with New IT and new skills to drive business value and growth. Learn more about our services.


Operations case studies

Helping a global food & beverage leader give its business a taste of sustainable growth.​

This Australian bank managed capacity constraints, workflow challenges to better serve customers.

A leading chemical company frees up money to reinvest in growth by moving to a digital procurement organization.

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How can intelligent automation help your organization thrive and grow?

3 things you need to get automation right and advance along the future-ready spectrum.

Navigate banking operations risk and thrive

Forward-thinking banks focus on three things to ensure their operations are ready to face any risk.

The sweet spot for future-ready operations

How fast-tracking the journey to future-ready operations can become a true catalyst for competitive advantage.

Our leaders

We work as one team with diverse expertise to create 360° value.

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