Intelligent Supply Chain for High Tech

Want to build an intelligent, customer-centric supply chain with leading edge technologies? Let us help you transform your supply chains for tomorrow.

Navigate disruption through digital supply chains

Digital transformation of the supply chain equips High Tech companies to not only better coordinate across the supplier ecosystem but to also “see around the corners,” identifying leading indicators for navigating the next disruption.

Supply chain transformation begins by rethinking the foundation with digital literacy. By digitally transforming operations, High Tech companies can deliver new capabilities, based on four key steps:

  • Updating the data foundation
  • Shifting to intelligent operations
  • Fostering talent
  • Applying the insights

The transformation can help provide company-wide access to sophisticated analytics for more informed, effective and timely decision-making.

The power of data, analytics and applied intelligence enable the intelligent supply chain. High tech companies need to adopt a new way of working, powered by digital.

Speed change with Intelligent Supply Chain

Covid-19 and geo-political tensions have disrupted global supply chains, creating an urgent need to address the crisis while building greater supply chain resilience for the future.

The ‘new normal’ requires companies to have more customer-centric, agile, and resilient supply chains, and responsible, such that they drive growth in a way that is good for society and the planet. Now more than ever, competitive agility is an imperative for the success of high tech companies.

Intelligent Supply Chain and Operations:

The Intelligent Supply Chain is an engine of growth through new customer experiences, a driver of profitability in challenging economic times, and a responsible source of stakeholder trust in the new reality world enabling competitiveness.

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What we do

Building the intelligent supply chain starts with re-thinking its design to ensure benefits like growth with a customer-centric focus, profitability with a zero-based mindset and sustainability and trust to create a responsible organization.


Engage customers using data as an insight generation engine on new regulations and policies enabling “living” networks and outcompeting peers.


Design the supply chain into an asset-light ecosystem which can serve tailored customer needs in different segments.


Network with suppliers, external ecosystem partners and customers for real-time E2E visibility and integrated planning and speedy execution.


Deliver end-to-end value with a service-oriented operating model that leverages a hybrid workforce to deliver the customer experience.


Use data-driven decisioning to focus on creating customer value in daily operations using analytics, performance monitoring and continuous innovation.

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How we do it

The value from an intelligent supply chain is derived by developing maturity in select digitally driven capabilities that place focus on the customer and continuously innovate, build competitive advantage, and improve business, and societal outcomes.

Keep customer at the center

Ensure a varied product proposition for different customer segments, utilizing every component of the value chain to derive consumer value.

Cater to new expectations

Meet the new value proposition with connected products and services, create multiple consumer touchpoints before and after the purchase.

Speed is key

Adapt to meet consumer needs, accelerate new products and services, forge partnerships for new capabilities and leverage tech for a pulse on consumers.

Differentiated innovation strategy

Operationalize segment-specific supply chain strategies, offer differentiated services and optimize costs and maximize total value.

Sustainable and responsible supply chain

Diversify the supply chain network to limit location dependencies and geopolitical risks and move to circular systems to reduce environmental impact.

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Accenture & Microsoft create a scalable solution.

What we think

Weathering disruption for high tech supply chains

High Tech businesses need access to insights to improve their supply chain management and prepare for the next disruption.

A more resilient supply chain?

Designing supply chains for resilience is no longer optional-it’s vital to future success of every company.

Chip shortages impact for supply chain resiliency

Semiconductors’ reaction to changes in production is teaching new lessons about supply chain resiliency.


Time to transform your supply chain workforce

Supporting intelligent supply chains requires a different organizational architecture and talent mix than the traditional supply chain operation.

Intelligent supply chains need connective tissue

Companies can become intelligent and future-ready with a connected supply chain and strong connective tissue.

Our leaders