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Insurance: Change for resilience

Insurance is protection. As people and societies continuously change, carriers must digitize, connect and personalize to meet today’s more complex customer needs.

Insurance now

61%

of insurance execs say shifting consumer preferences have accelerated their reinvention strategy

58%

of insurance consumers say they would be willing to share a lot of data in exchange for advice that is more relevant to their personal circumstances

40%

of a typical insurance underwriter's time is consumed by non-core activities and administrative tasks

How to reinvent insurance

TECHNOLOGY AND OPERATIONS

Fuel the future by modernizing your insurance organization

Market dynamics are squeezing profitability. Technology modernization and optimized organization and operating models can enable new revenue streams while reducing workloads and expense ratios.
AI-LED CLAIMS

Use AI to serve your customer better when it matters most

Timely claim settlement is critical for insurance customer retention. With AI and generative AI, we help insurers achieve fast, accurate claims decisions that drive customer satisfaction.
AI-LED UNDERWRITING

AI is the transformative technology for underwriting

Underwriting complexities stifle insurance revenue. With AI and generative AI, you can review 100% of submissions and double your submission-to-quote rate. Discover how to unlock this opportunity now.

Segments we support

  • Property & Casualty
    Property & Casualty

    From home and auto to cyber and specialty insurance, we work with clients across the spectrum of P&C in both personal and commercial lines.

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  • Life & Annuity
    Life & Annuity

    We help L&A carriers manage costs, limit risk and drive growth. Many run their businesses on our Accenture Life Insurance & Annuity Platform (ALIP).

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  • Group & Voluntary Benefits
    Group & Voluntary Benefits

    Employees now demand more of their employers. We help providers of group and voluntary benefits create compelling product and service offerings.

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Awards and recognition

A Leader and Star Performer for Guidewire Services

The Star Performer title is given to providers that have achieved the greatest year-on-year positive movement on the PEAK Matrix – highlighting that Accenture’s leading position in the market has strengthened.

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A Leader in Platform IT, Salesforce and Duck Creek Services in Insurance

Accenture has a well-balanced services portfolio that helps to address insurers’ needs across their platform-based modernization journey from strategy to implementation, enhancement, cloud migration and maintenance services.

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Recognized as top-performing Life Insurance & Annuity Policy Administration System

Accenture Life Insurance & Annuity Platform (ALIP) as one of the highest-rated solutions among nine new business and underwriting systems in the Advanced Technology category, awarded every two years.

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Our leaders

Khalid Lahraoui

Senior Managing Director – Insurance Lead, Global and EMEA

Kenneth Saldanha

Senior Managing Director – Insurance Lead, Americas

Naoyuki Shibata

Senior Manging Director – Insurance Lead, Asia Pacific

Careers

Grow your careers at the heart of change