We create experiences that help build trust

Trusted relationships drive value

We are privileged to serve clients that turn to us as a trusted partner for the 360° value we deliver. Client-centricity is the foundation on which we build trust, collaborate and deliver reinvention for our clients, and we take pride in creating exceptional experiences for them.

Our clients’ satisfaction with the results and impact we deliver in our work together—including our proven track record for delivering on programs that drive tangible value—is reflected in the length and depth of our relationships.

Measuring 360° value for our clients

Our 360° Value Meter helps our clients become
the next and best versions of themselves by having more complete and meaningful conversations on value.

In fiscal 2025, we used this framework with more than 600 Accenture clients worldwide to monitor and measure the value we are creating together.

The 360° Value Meter reflects our multi-dimensional approach to value and helps us create a shared vision with clients by exploring what value means to them. We start by measuring the value we can drive for our clients’ business across multiple dimensions.

We then commit to measurable outcomes to drive together and align on how we can continually share and assess the progress toward our shared goals and achievements across these dimensions.

Listening creates better experiences

We are listening to our clients, using surveys and project-based feedback tools to augment our daily interactions. We want to understand our clients’ expectations and their perceptions across key performance areas such as relationships, value generation, innovation, delivery and ease of doing business. We then use insights to co-create improvement actions with our clients to create even stronger relationships.

We believe this approach creates deeper partnerships and ongoing opportunities to make a profound positive impact on our clients’ business, their employees and customers, and the communities where they operate.

Collaborating with our clients

We co-create with our clients to help drive 360° value, including aligning on the list of value outcomes and strategic priorities they are seeking to achieve. We also co-invest with our clients to help maximize business outcomes. This can include establishing an innovation fund; creating a new asset; identifying opportunities for value-sharing; supporting training for our clients’ people in new skills and capabilities; and staffing additional Accenture resources.

We collaborate to make a greater positive impact on the world

Our focus on shared success with our clients extends
to our shared values. Our clients and partners are also committed to skilling, and we are proud of the ways we amplify our impact when we team with them to do more, together.

Building career pathways through hospitality skilling with Marriott: In partnership with Marriott International, Pratham Education Foundation and Don Bosco Tech, we launched a program to empower economically challenged young people in India with some of the key skills needed for entry-level roles in the hospitality sector. Through this collaboration, we are funding training in hospitality, employability and digital skills for approximately 4,000 young people, and Marriott is offering two-month paid internships to eligible participants.

Innovating with our ecosystem partners

Our strong relationships with the world's leading technology companies, as well as emerging startups, enable us to enhance our service offerings, augment 
our capabilities and deliver distinctive business value
to our clients.

We collaborate with our ecosystem partners to push the boundaries of what technology can enable, empowering new ways of working and transforming at speed for our clients.

To address our clients' most critical business needs and accelerate their reinvention, leveraging Cloud, ERP, AI & Data and Security, we co-create and co-invest with our clients and look to our ecosystem and strategic partners as we develop industry-relevant solutions.

We are proud to be the No. 1 partner for all of our top 10
ecosystem partners, who are among the world's largest technology companies. Sixty percent of our revenue in fiscal 2025 was from work that we do with these partners, and in fiscal 2025 this revenue grew 9% from the prior year, outpacing our overall revenue growth.

In fiscal 2025, we expanded our ecosystem partnerships beyond the top 10 in AI and Data and created new ones with companies that are becoming critical to many of our clients and that also want to work with us to help them scale their relationships.

In addition, we invest in emerging technologies through Accenture Ventures to help emerging technology companies realize their full potential and our clients harness the leading innovation of startups globally.

As of the end of fiscal 2025, our people held more than 530,000 credentials with our ecosystem partners.

Creating community impact together

We also work with our industry partners to make a positive social impact in our communities.

For example, in collaboration with our ecosystem partners Google Cloud and Oracle, we launched technology career learning modules in Spain, hosted on our Learning to Earning portal. The initiative provides inclusive, expert-led training and job placement assistance in programming and cybersecurity for individuals without prior technology experience. In collaboration with public sector, nonprofit and technology partners, in the last two years the initiative trained approximately 120 people.

Great experiences for our people begin with listening

We create meaningful experiences for our people to help them achieve their aspirations both personally and professionally. This starts by listening deeply to our people to help us understand how they feel and what they need, using data and insights to create experiences, advance initiatives and adjust policies. We believe that listening strengthens our culture and builds trust, which drives greater business value.

We rely on a variety of tools and channels to gain data-driven insights into our people’s experiences at 
the team, city, country and global levels; to help us benchmark and evolve their perceptions around transformation, change, engagement and well-being; and experience. Our listening tools and channels include:

Transformation GPS

This proprietary survey helps us understand how our people perceive our ability to sustain business performance and our transformation. By collecting data and analyzing results against a comprehensive set of benchmarks, we can better plan, manage and guide our own organizational change journey.

Great Place To Work® Trust Index™

We value employee experience and satisfaction. We expanded our use of the Great Place To Work® Trust Index™ Survey to measure levels of trust, pride and camaraderie in more countries around the world. Among our people who participated in the Great Place To Work® Trust Index™ Survey in June 2025, 75% agreed that “Taking everything into account, I would say this is a great place to work." This external survey tool also enables us to benchmark ourselves against leading companies, globally and locally.

Conduct Counts

We strive to be a place where our people feel safe, respected and valued. Our Code of Business Ethics and extensive training help our people make informed and ethical decisions, act responsibly and strengthen our workplace culture so that our people feel respected and supported. Our Conduct Counts survey, which is conducted periodically, allows us to better understand the strength of our culture, the conduct of our people in the work environment and their comfort level in raising concerns.

Gallup Q¹²®

This team-level survey is a key way we listen to our people across four essential pillars: basic needs, individual contributions, teamwork and growth. These surveys enable data-driven conversations and action planning to improve engagement.

Anyone at Accenture*, at any time, can launch a Gallup Q12® engagement survey on demand to enable data-driven team conversations that can identify actions they can take to improve their own ways of working.

Along with feedback captured through our employee networks and focus groups across our markets, these tools help shape our employee experiences and drive greater business value.

_{^{* Excludes Avanade, a joint venture between Accenture and Microsoft; Accenture Federal Services.}}

Everyday and signature experiences that make a difference

Our employee experience approach focuses on two types of experiences: everyday experiences that impact people’s day-to-day feelings and engagement, often brought about by human interactions; and signature experiences, which are curated experiences across the employee journey. Examples of signature experiences include our New Joiner Experience (NJX), Industry Days, Season of Impact and our robust well-being offerings.

Industry Days

To effectively drive reinvention for our clients, practitioners must have deep industry expertise at the intersection of their functional and technical skills—along with a strong understanding of their industry's reinvention strategy and how advanced AI is enabling it.

To support this, more than 80,000 of our people came together for our inaugural Industry Days initiative in fiscal 2025 to participate in learning events. Sessions were tailored across 13 industries and connected colleagues globally and locally across career levels, services and markets. Through a mix of in-person and dynamic virtual learning, practitioners focused on industry priorities, trends and challenges, Accenture’s solutions and AI tools, reinvention strategies across the industry value chain and how advanced AI is transforming work.

Industry Days are one example of our signature experiences that foster community and learning at scale while also boosting industry knowledge with real and relevant stories.

Empowering teams to connect, collaborate and innovate

In-person connection continues to be part of every
role because we know the value of connecting and collaborating to learn, share, ideate and celebrate with each other and our clients.

Our offices are platforms for great experiences and spaces to build strong relationships with both our clients and teams. We create “stacked experiences” in offices so that teams can plan in-person collaboration with clients to overlap with training, networking and volunteering events. These experiences include employee network sessions, leader office hours, networking sessions with new joiners and community giving projects.

Our clients are eager to work with us in our spaces. We continue to leverage our offices to facilitate greater collaboration and ways for virtual and on-site team members to work seamlessly together.

We also strengthen human connection through collaborations with clients at their office locations.

Working with flexibility

Flexibility is a priority, and approximately 81% of responses* from our people agree or strongly agree that they are empowered to work flexibly within their team. We do not have a “one size fits all” approach. Our flexible working programs are designed to provide our people with the opportunity to create a working pattern which meets personal, business and clients’ needs, tailored to each market.

We focus not only on where but also when and how people work. Our policies include consideration of working arrangements such as hybrid formats, part-time/job sharing as well as schedule flexibility.

^{_{*Excludes Avanade, a joint venture between Accenture and Microsoft; Accenture Federal Services.}}