Pathways to profitability for CSPs

Over the past two years, the way we connect and are entertained, the way we work and conduct business, and even the way our social, economic and government institutions are run has changed. Entire industries are re-thinking how they operate, responding to everything from demands for greater operational efficiency to higher environmental standards.

Operating in a saturated market facing declining returns and increased connectivity demands, CSPs continue to face commoditization pressures, even while they face rising operating costs preparing for the next era of connectivity and connected services. Telcos are facing three major industry-wide trends. As agile, asset-light digital natives continue to gain ground in the market, their response must be swift.

We have identified five scenarios that can guide CSPs through the transformation and business reinvention processes towards profitability that starts at the core. These pathways to profitability capitalize on the strong foundations of the telco business, guiding CSPs on their journey to improve the returns on their investments, deliver products & services that delight customers, and elevate their role in tomorrow’s digital ecosystem.

In the expanding digital ecosystem, CSPs are not only positioned at the nexus of core control points, but they also boast strong trust with customers, owning these critical relationships. As they explore building differentiated solutions, they are often partnering with the digital natives who compete for market share. This new approach across the ecosystem will drive growth beyond connectivity, spurring development and charting the way for five pathways to profitability.