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Customer Service Associate - Indonesian Market

Trust & Safety Associate | Early Career | Full time
Job No. R00294218 | Bangkok
Postuler

The Customer Service role involves handling customer interactions via phone, email, or chat. Responsibilities include addressing customer issues, providing information, and supporting queries on products or services.

Responsibilities:

  • Communicate with customers via phone, email, and chat.

  • Provide accurate information about products, payments and refunds.

  • Collaborate with internal departments to fulfil customer needs.

Qualifications:

  • Minimum 1 year of customer service experience.

  • Fresh graduate also welcome.

  • Fluent in English and Bahasa Indonesian

  • Excellent verbal, written, and interpersonal skills.

  • Ability to multi-task, organize, and prioritize efficiently.

  • Flexible with rotational shifts, including nights and overnights.

  • Able to work on site in Bangkok

Bangkok

Egalité des chances face à l'emploi

Chez Accenture, l’inclusion et la diversité sont essentielles à notre culture et font partie intégrante de nos valeurs fondamentales. Nous sommes engagés à créer un environnement de travail dans lesquels tous nos collaborateurs sont respectés et ont le moyen de donner le meilleur d'eux-mêmes. Nous offrons un environnement inclusif, sans égard aux caractéristiques personnelles comme l’origine ethnique, la religion, le genre, l’orientation sexuelle, l’identité ou l’expression du genre, l’âge ou le handicap. 
 

Les candidats à un poste sont tenus de ne pas divulguer les dossiers de condamnation ou d'arrestation sous scellés ou effacés dans le cadre de leur processus d'embauche.

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

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Domaines d’expertise

Emplois dans le marketing et la communication : créer des expériences épiques

Vous donnerez de l'ampleur aux messages et engagerez les personnes, que ce soit en construisant des expériences interactives, en mesurant l'impact d'une campagne sur les réseaux sociaux ou en racontant des histoires de marque.

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