RESEARCH REPORT

In brief

In brief

  • The ripple effects of COVID have exacerbated underlining vulnerabilities in the high tech supply chain.
  • Supply chain digital transformation minimizes impact from disruption.
  • Digital orchestration is required across entire supply chain to optimize production, purchasing and logistics execution.
  • Accenture outlines four steps to transform supply chains to better serve customer demand.


Digital transformation of the supply chain equips companies to not only better coordinate across the supplier ecosystem but to also “see around the corners,” identifying leading indicators of the next disruption in order to better navigate through it. Point solutions alone are not sufficient. It’s the integration that truly brings value.

Four key steps to minimize disruption

High tech organizations can adopt these four key steps to to minimize their supply chain disruptions:

Step 1.

Rebuild the data foundations to aggregate internal and external input.

Step 2.

Develop intelligent operations that use modern tools to harness that data, increasing visibility.

Step 3.

Upgrade talent strategies, developing workforces with the digitally integrated skill sets to extract insights from analytics.

Step 4.

Apply this framework to not only improve supply chain operations but to also support strategic decision-making across the organization.

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Accenture helped its client identify cost savings of over $40 million, with a 25% improvement in ETA accuracy versus promised delivery, reduced transportation and delivery costs, and improved supplier relationships.

Getting started

Initiating the transformation of the supply chain doesn’t have to be daunting. Companies can begin by taking these actions:

1. Start small

Remember, the company as a whole needs to keep operating during the transformation.

2. Define a north star

Align the digital agenda with the strategic business imperatives.

3. Identify

Identify use cases to develop a comprehensive roadmap and solution architecture.

4. Transform

Convert use cases into rapid prototypes to test and approve minimally viable products (MVPs).

5. Improve

Refine the process and then apply lessons learned to the larger implementation.

6. Build, test and deploy

Mobilize the proven MVPs, implementing the new ways of working and activating the new operating model.

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Get ahead of next disruption

Preparing for the next disruption does not have to be daunting. Digitally transform the high tech supply chain by following the four steps above. The transformation can help support more informed, effective and timely decision-making. We can partner with you to prepare your organization to thrive in this new era.

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