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Call for change

When tech meets human ingenuity

Order to cash

Using data and analytics, the team addressed billing and collections inefficiencies. New processes and intelligent insights helped confirm policy coverage earlier and revealed how a billing schedule could be modified to collect payments earlier and faster—giving finance more time to spend processing invoices and collecting late payments.


The procurement function leveraged an intelligent, data-driven operating model, i.e. closed loop spend management model, to help manage the source-to-pay lifecycle. They introduced analytics to establish a new purchasing policy, streamlined category management processes and launched three new tools to help drive performance improvements.

A valuable difference


Reduced days sales outstanding (DSO)—clearing $19M in aged intercompany receivables, eliminating $100M in debt and improving cash flow by $300M.


Improved the accuracy of on-time vendor payments by 99% (up from 77%).


Saved $13.5M and is on track to achieve $50M in savings over the next 5 years.

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