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Accenture Customer Innovation Network

Milan

Where the future happens every day.

Best positioned to create the future

We help our clients imagine the future scenarios in which humans will live, move and consume products and services, and we support them in finding ways for their brands to stay relevant and successful in thisfuture. We work with clients to explore how market trends, consumer needs and emerging technologies can reshape their businesses – and keep them ahead of the curve.

We apply a data driven approach and new ways of working to take our clients out of their comfort zone and boost their innovation and creative capabilities. We bring our deep industry knowledge and experts to inspire them, and we leverage the power of our internal and external ecosystem to bring ideas to life.

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The time is now, the place is here

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What we do

Inspiration & Insight

  • Experiential Rooms
  • Demo & Living Experiences
  • Industry inspirational Customer Journey
  • Industry Expertise & SME/Guru

Innovation Workshop

  • Trend & Tech Research
  • Design Thinking
  • Fast Prototyping
  • Innovative Ideas & Concept Evaluation

Applied Innovation

  • Benchmark, PoV & Consumer Research
  • Innovation Projects
  • Innovation as a Service
  • Innovation Agenda & Roadmapping

Virtual Services

  • Metaverse Live Experience
  • Online Interactive Workshop & Events
  • Interactive Virtual Presentation
  • Live Remote Visit

A specialized center for the Metaverse

Through continuous market observatories and analysis, short and long term vision, and real live demos we show our clients the potential and partner with them to unlock the value.

After educating and inspiring clients, we guide their entry into this new world with the best-fitting strategy, coherent with the brand’s values and overarching goals.

We can also take a leap into a hybrid reality, showing the immersive and engaging experiences we created inside Roblox and AltSpace universes. Clients will be inspired and experience first-hand the potential to this new way to see reality, in our physical spaces.

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Related industries

Our teams are divided by industry and fueled by the latest trends.

Automotive

Consumer Goods

Fashion

Industrial

Life Sciences

Retail

Travel

Our services

Different kinds of innovation services designed to answer your needs.

Explore & Research

A set of initiatives to produce tailor-made insights that boost innovation, and inspire strategies leveraging external ecosystem of partnerships.

Innovation Factory

ACIN as a space to hold workshops, to co-create imagining the future scenarios in which humans will live, move and consume products and services.

Innovation Sprint

A structured approach to support companies in finding ways for their brands to stay relevant and successful in this future.

Innovation Journey

An end-to-end Innovation strategy design, that brings together the best of our network to enable continuous innovation. 

Our immersive spaces

We leverage around 1000m2 immersive and personalized showroom space to experience innovation for different industries.

There are also special meeting and shooting rooms, as well as a huge area where we host big workshops and events.

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Insight to Action Experience Collaborate Envision Store of Tomorrow Fashion Connected Home Digital Bar Energy Future

Our numbers

600

Working session per year

350

Demo and showcases

250

Live Start-Ups

50

People on the team

30

Worldwide connected centers

11

Immersive spaces

Our leaders

Maria Mazzone

Managing Director – Consumer Industries & Innovation, Europe
LinkedIn

Federica Casucci

Management Consulting Manager & Operation Lead
LinkedIn