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Accenture Customer Innovation Network

Where the future happens every day.

Best positioned to create the future

The time is now, the place is here

What we do

Inspiration & Insight

  • Experiential Rooms
  • Demo & Living Experiences
  • Industry inspirational Customer Journey
  • Industry Expertise & SME/Guru

Innovation Workshop

  • Trend & Tech Research
  • Design Thinking
  • Fast Prototyping
  • Innovative Ideas & Concept Evaluation

Applied Innovation

  • Benchmark, PoV & Consumer Research
  • Innovation Projects
  • Innovation as a Service
  • Innovation Agenda & Roadmapping

Virtual Services

  • Metaverse Live Experience
  • Online Interactive Workshop & Events
  • Interactive Virtual Presentation
  • Live Remote Visit

A specialized center for the Metaverse

Our services

Explore & Research

A set of initiatives to produce tailor-made insights that boost innovation, and inspire strategies leveraging external ecosystem of partnerships.

Innovation Factory

ACIN as a space to hold workshops, to co-create imagining the future scenarios in which humans will live, move and consume products and services.

Innovation Sprint

A structured approach to support companies in finding ways for their brands to stay relevant and successful in this future.

Innovation Journey

An end-to-end Innovation strategy design, that brings together the best of our network to enable continuous innovation

Our immersive spaces

Our numbers


Working session per year


Demo and showcases


Live Start-Ups


People on the team


Worldwide connected centers


Immersive spaces

Our leaders

Maria Mazzone

Managing Director – Consumer Industries & Innovation, EMEA

Federica Casucci

Management Consulting Manager & Operation Lead