Salesforce - Senior Manager/Manager
Job Summary:
You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance.
Areas of Work: Sales Transformation and Salesforce Business Consultant - SFDC
Roles & Responsibilities: As part of these, you will drive the following
- Serve as CRM solution consultant and if required, perform hands-on delivery of customer interaction solution (Sales Cloud, Marketing Cloud, etc)
- Work with the client and implementation team: for conduct design sessions, require gathering and grooming, give regular working demo’s to all stakeholders, solution design and implementation activities
- Be a member and/or lead the project delivery workstream across phases
- Extensive Salesforce Implementation and Enhancements: Across life cycle with multiple geographies and work as a CRM solution consultant
- Provide best practices direction and implement approach based on Salesforce standards
- Develop innovative, fact-based and achievable strategies and operating models after evaluation of multiple strategic options.
- Participate in pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc.
- Participate in practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends and bringing in innovative solutions, etc.
Professional & Technical Skills:
- Leverage expertise in designing key tools: Apply the 10+ years of expertise in Salesforce, Sales Process, Automation and Reporting.
- Enable Salesforce solution: Apply this to facilitate solution build on SFDC ecosystem (Sales Cloud, L2O, CPQ, etc.)
- Apply key business Analysis skills: Focus on process analysis and designing/redesigning Sales processes with the purpose of resolving process bottlenecks and pain areas
- Hands-on with Salesforce/Sales Cloud – Einstein knowledge Good to Have
- Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements
- Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations and functional needs
- Thorough skills to manage stakeholder expectations and be engaging in resolving issues and risks for the success of the project
- Thorough understanding of Salesforce Framework and integration with internal and external components. Technical implementation experience – not mandatory.
- Maximize deep skills to manage stakeholder expectations: Engage in resolving issues and risks for the success of the project and Salesforce Framework and integration
- Deep dive with Salesforce certification: Certification in one or more these focused solution areas, Sales Cloud, Marketing cloud, Einstein Analytics, Financial Service Cloud, etc.
Must have skills: Go to Market, CRM Salesforce and Consulting methology
Good to have skills: CRM Transformation (Salesforce)
Experience: Minimum 10+ year(s) of experience is required
Educational Qualification: Bachelor’s degree and MBA is a plus
REQUIREMENTS:
- Minimum 10 years' experience working on a CRM platform (Preferably Salesforce/ Nice to have exposure to SAP CRM or Microsoft Dynamics 365)
- Salesforce Certification is good to have
- Must have worked on Proposals and contributed to business development work
- Must have managed large teams and support the growth of new offering and capability
- Strong oral and written communication skills, including presentation skills
- Has an inquisitive nature with a strong desire to learn
- At least delivered 3-5 CRM transformation program and MBA is preferred
¿Querés saber un poco más? ¡Te adelantamos parte de nuestros grandes beneficios!
🍔 Pedidos Ya
👩⚕️ Prepaga Swiss Medical sin costo para vos y tu grupo familiar primario
💻 Reintegro de Conectividad
💪 Gimnasio 100% Bonificado
🌎 Vacaciones Flex
💯 Jornada Flex
📚 Certificaciones bonificadas
🎂 Día de cumpleaños libre
🏆 Bonos
🗓 Accenture Days
🤟🏽Paquete de beneficios flexibles
👨👩👦👦 Licencias de Paternidad & Maternidad Extendida
💰 Ayuda Económica para Guardería
…y muchos ➕!
¡Hacé crecer tu carrera!
🌈 EN ACCENTURE, LA IGUALDAD IMPULSA LA INNOVACIÓN
¿Sabías que Accenture fue elegida la compañía más diversa e inclusiva
del mundo? Creemos que la fuerza laboral del futuro es una fuerza igualitaria.
Todas las decisiones referidas al proceso de selección de empleo se tomarán sin hacer distinción, exclusión o preferencia alguna basada en motivos de raza, color, género, orientación sexual, discapacidad, edad, religión, opinión política o sindical, nacionalidad u origen socioeconómico ni ninguna otra prevista en la legislación vigente, que tengan por efecto anular o alterar la igualdad de oportunidades o de trato entre los candidatos.
#LI-LATAM
Buenos Aires
Cordoba
Mar del Plata
Mendoza
Rosario
Salta
Oportunidades Iguais de Emprego
Todas as decisões de recrutamento e contratação devem ser tomadas sem levar em consideração idade, raça, credo, cor, religião, sexo, nacionalidade, ascendência, status de invalidez, condição de veterano, orientação sexual, identidade ou expressão de gênero, informação genética, estado civil, status de cidadania ou qualquer outra base protegida por leis federais, estaduais ou locais.
Os candidatos às vagas não serão obrigados a divulgar registros de condenações ou detenções, selados ou eliminados, como parte do processo de contratação. A Accenture está empenhada em fornecer oportunidades voltadas para os veteranos, nossos homens e mulheres de serviço.
Buscamos perfis que estejam alinhados aos valores da empresa, entusiastas em trabalhar em um ambiente colaborativo e dinâmico, com excelência na entrega e inovação presentes em seu dia a dia. Valorizamos competências independentemente de raça, idade, gênero, orientação sexual, credo, deficiência e convicção política. A diversidade das nossas pessoas é o que nos permite cumprir a promessa da tecnologia e da criatividade humana. Reconhecemos as características únicas dos indivíduos, respeitamos as diferenças e investimos em um ambiente cada vez mais inclusivo.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.