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Custom Software Engineer

Packaged Application Development Team Lead/Consultant | Full time | Experience: 5-10 years
Job No. ATCI-5432474-S1977519 | Bengaluru | Required Skill: Salesforce Data 360
INSCREVA-SE AGORA
Project Role : Custom Software Engineer
Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.
Must have skills : Salesforce Data 360
Good to have skills : Salesforce Lightning Web Components
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
AI Powered Tech Talent . As a Salesforce Data 360 Engineer, you will lead the development and delivery of data solutions on Salesforce Data Cloud (Data 360). You will own the role of primary technical point of contact, ensuring teams deliver well-architected Data 360 solutions that align with business needs and enterprise standards.
The role requires strong hands-on experience in Data Cloud and the ability to guide teams through complex data ingestion, identity resolution, and activation use cases.

Roles & Responsibilities:
Lead end-to-end delivery of Salesforce Data Cloud (Data 360) implementations.
Own solution design reviews and ensure alignment with enterprise data architecture.
Act as the escalation point for complex data, identity, and performance issues.
Ensure best practices for scalability, performance, and data governance.
Review Data Streams, Data Models, Transforms, Calculated Insights, Segments built by the team
Conduct technical reviews, provide feedback, and enforce coding/data standards
Guide teams on data modeling, DMOs, and relationship design.
Drive UAT, go-live readiness, and post-production optimization.
Support defect resolution and optimization activities.
Translate business requirements into actionable technical designs.
Provide effort estimates, delivery plans, and status updates to leadership.
Professional & Technical Skills:
Must Have Skills
Hands-on experience with Salesforce Data Cloud (Data 360) configuration and development. Deep understanding of:
Data Streams & DMOs
Identity Resolution & Match Rules
Data Transforms
Calculated Insights (SQL)
Segmentation & Activation
Ability to develop maintainable and scalable solutions.
Strong problem-solving and communication skills.
Advanced SQL skills for analytics and Calculated insights.
Experience with APIs, event data, and cloud data platforms.
Experience working with JSON, APIs, and data integration pipelines.
Understanding of event-based data and customer engagement tracking.
Basic understanding of Salesforce metadata, objects, and permissions.
Good to have Skills:
Sales Cloud / Service Cloud knowledge
Exposure to Einstein, Zero Copy, Document AI, or Semantic Layer is a plus
Knowledge of Salesforce AgentForce integrated with Data Cloud (Data 360) to enable real-time, data-driven AI agent experiences.
Understanding of Marketing Cloud (Contact Builder, Automation Studio, Journey Builder) and Marketing cloud personalization
Soft Skills
Proven experience leading technical teams
Strong communication with technical and non-technical stakeholders
Decision-making and problem-solving mindset
Ability to balance hands-on work with team leadership

Certifications Required:
Salesforce Data Cloud Consultant – Mandatory
Salesforce Administrator – Mandatory
Agentforce Specialist – Preferred
Salesforce AI Associate – Preferred

Additional Information:
3–5 years of Salesforce experience.
1 year experience in Data 360 implementation projects is required
Experience working in Agile teams.
15 years of full-time education is required.
15 years full time education

Bengaluru

Oportunidades Iguais de Emprego

Todas as decisões de recrutamento e contratação devem ser tomadas sem levar em consideração idade, raça, credo, cor, religião, sexo, nacionalidade, ascendência, status de invalidez, condição de veterano, orientação sexual, identidade ou expressão de gênero, informação genética, estado civil, status de cidadania ou qualquer outra base protegida por leis federais, estaduais ou locais.

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Buscamos perfis que estejam alinhados aos valores da empresa, entusiastas em trabalhar em um ambiente colaborativo e dinâmico, com excelência na entrega e inovação presentes em seu dia a dia. Valorizamos competências independentemente de raça, idade, gênero, orientação sexual, credo, deficiência e convicção política. A diversidade das nossas pessoas é o que nos permite cumprir a promessa da tecnologia e da criatividade humana. Reconhecemos as características únicas dos indivíduos, respeitamos as diferenças e investimos em um ambiente cada vez mais inclusivo.

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

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