Delivery Lead Associate Director
Designation: Delivery Lead Associate Director
Qualifications:Any Graduation
Years of Experience:18 to 28 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The role focuses on improving workforce performance and productivity, enhancing business agility, increasing revenue, and reducing costs. Employee Services primarily involve query and case management related to Talent Acquisition, Payroll, Compensation & Benefits, Learning & Development, Workforce Administration, and Employee Support. The design of employee data processes to manage employment data, records and transactions using standard technologies and processes.
What are we looking for? • Any graduation degree – Prefer Post Grad/MBA • Approximately 20 years of experience. • Client management/handling skills – 3rd party clients (not internal GCC) • Ability to perform under pressure. • Prior knowledge of T&HR outsourcing, metrics, transition • Strong teamwork skills. • Commitment to quality. • Effective written and verbal communication. • Problem-solving capabilities. The individual in this role should demonstrate a solid understanding of business fundamentals and decision-making processes, applying functional expertise in areas such as HR Business Partnering, Finance, or Business Operations to directly impact business results and support organizational goals.
Roles and Responsibilities: • Proactively identify, define, and solve complex problems that influence business direction or work efforts, requiring in-depth knowledge of Accenture. • Develop and execute strategies to achieve key business objectives within the area of responsibility. • Engage with senior management at clients and within Accenture, involving negotiation or influence on critical matters. • Exercise wide latitude in decision-making and determining objectives and approaches for critical assignments. • Make decisions with significant and lasting impacts beyond own responsibility. • Manage large, complex teams or work efforts, or operate as an individual contributor at senior levels. • The role may require working in rotational shifts. • Working knowledge of ServiceNow, SAP SuccessFactors, ADP, and Oracle is required. • Focus on Agentic/AI/Automation
Mumbai
Oportunidades Iguais de Emprego
Todas as decisões de recrutamento e contratação devem ser tomadas sem levar em consideração idade, raça, credo, cor, religião, sexo, nacionalidade, ascendência, status de invalidez, condição de veterano, orientação sexual, identidade ou expressão de gênero, informação genética, estado civil, status de cidadania ou qualquer outra base protegida por leis federais, estaduais ou locais.
Os candidatos às vagas não serão obrigados a divulgar registros de condenações ou detenções, selados ou eliminados, como parte do processo de contratação. A Accenture está empenhada em fornecer oportunidades voltadas para os veteranos, nossos homens e mulheres de serviço.
Buscamos perfis que estejam alinhados aos valores da empresa, entusiastas em trabalhar em um ambiente colaborativo e dinâmico, com excelência na entrega e inovação presentes em seu dia a dia. Valorizamos competências independentemente de raça, idade, gênero, orientação sexual, credo, deficiência e convicção política. A diversidade das nossas pessoas é o que nos permite cumprir a promessa da tecnologia e da criatividade humana. Reconhecemos as características únicas dos indivíduos, respeitamos as diferenças e investimos em um ambiente cada vez mais inclusivo.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.