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Delivery Lead - Martech

Delivery Lead Senior Manager | Senior Level | Full time
Job No. 14222894 | Kuala Lumpur
INSCREVA-SE AGORA

We are looking for a seasoned Delivery Lead with deep expertise in Marketing Technology to join our team for a dedicated client engagement.  As a Delivery Lead embedded in a specific client project, you will take end-to-end ownership of project delivery — balancing rigorous execution with a deep commitment to client success.

  • Lead the delivery of Martech projects with full accountability for scope, timeline, risk, and quality management in accordance with delivery principles and standards
  • Build strong client relationships and credibility by deeply understanding client needs, defining a client-centric view of success, and closing the loop on all client requests and feedback with urgency
  • Stay closely attuned to client sentiments, business priorities, and challenges — and position our work as a direct enabler of their goals
  • Serve as the primary point of accountability across cross-functional teams spanning marketing, technology, and analytics
  • Translate complex marketing and data requirements into executable delivery plans, particularly within platforms such as Adobe Campaign Classic
  • Build and engage high-performance teams by ensuring the right mix of talent, skills, and capacity — with clarity of purpose on project goals and outcomes
  • Proactively bring new ideas, innovations, and thought leadership to clients that reinforce differentiation and value
  • Pull in the right experts and solutions from across the broader ecosystem to address client priorities and challenges
  • Drive follow-on growth by identifying and pursuing up-sell and cross-sell opportunities, leveraging delivery excellence and client trust as key credentials
  • Pursue continuous delivery improvements using industry and domain acumen to contextualize evolving capabilities within the client environment
  • Minimum 8 years of experience in project or delivery management, with a strong focus on Martech or Digital Marketing platforms
  • Master-level proficiency in Digital Marketing Platforms and their integration within enterprise environments
  • Hands-on expertise in Adobe Campaign Classic
  • Proven experience in Estimation, Planning, and Work Management at a senior level
  • Demonstrated ability to manage large-scale, multi-stakeholder engagements in a fast-paced setting
  • Bachelor's Degree in a relevant field

Kuala Lumpur

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