Industry
In an era of unprecedented competition, market volatility and disruptive business models how can travel companies keep pace to become real-time?
We're in an age of unprecedented competition, market volatility and disrupted business models. Expectations are higher than ever. Change is not just fast, but exponential.
Travel, airline and hospitality companies have to keep pace and grow into agile, real time and connected travel platforms. They must reinvent themselves to be more relevant and deliver engaging customer experiences and stronger travel loyalty programs. Leaders have to modernize technology to keep up with demands, while improving operations.
We empower companies and their hospitality workforce with tools like travel AI and chatbots, and data-driven insights to transform into intelligent operations.
We lead travel companies into uncharted terrain to reduce costs and pivot to the
NEW: New business models, experiences and ways of working.
Carnival Corporation connects high-touch technology and the human touch to create hyper-relevant experiences for thousands of guests at a time.
Hospitality
Here's how we enabled TUI Group’s employees deliver a personalized experience for guests.
See how we worked with Marriott and 1776 to discover startups with innovative solutions for travelers.
To succeed amongst unprecedented competition and market volatility, travel companies become real-time organizations—keeping pace with the market and with technology to remain relevant.
We design and activate digital and on-property experiences while empowering your workforce with actionable insights to better serve customers.
To keep up with competition, you must be nimble enough to respond quickly and appropriately. We help you re-define your business to remain competitively agile.
With the right guidance, design thinking and innovative solutions, we help you bridge whatever technology gaps you have to quickly become more agile and resilient.
Find out how new entrants, business models and super connectors are pushing out traditional carriers in our report.
Here are four new directions that are set to change the travel industry's itinerary.
Travel companies build an ecosystem strategy to create a unique and relevant value proposition.
We are proud to collaborate with women achievers and leaders from the airlines, hospitality & travel services, as they reflect on their career, passion, industry trends and work-life balance in our women in Travel series.
Suzanne Boda shares her passion for aviation and improving operational efficiencies to deliver superior customer experience.
In this interview, hear how airlines can leverage digital and technology to advance equal leadership opportunities for women. Suzanne also shares how American Airlines is capitalizing on operational systems to enhance the traveler journey.
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Get insights from Seabury Consulting, now part of Accenture, on aviation technology and industry trends.
Now airlines can track loyalty currency transactions in real time with blockchain technology. And customers enjoy speed, choice and purchasing power.
Consolidation is the key to pilot supply concerns. Here are three critical questions airlines must ask themselves before merging.
See how the airline industry requires new approaches for making a customer-centric, digitally enabled organization a reality.
Learn how airline company’s strategic joint ventures bridge the supply and demand gap of all types of travelers.
