Accenture + ServiceNow
Accenture brings unmatched talent, experience and global scale to help clients achieve transformative innovation and business value with ServiceNow.
Announcing the Accenture ServiceNow Business Group
Helping organizations transform the way they work.
Our ServiceNow offerings
The Accenture ServiceNow Business Group offers industry and domain-focused solutions designed to deliver tangible, positive outcomes for clients at scale.
IT workflows
We modernize IT to drive digital transparency and deliver high-performance business services and visibility. Learn more.
HR service delivery
We help clients deliver modern, digital employee experiences to attract and retain the best talent and engage their workforce. Learn more.
Customer workflows
We work with our clients to re-imagine customer engagement with proactive service from issue to resolution. Learn more.
Platform application development
Our team of experts helps clients expand the value of ServiceNow, building enterprise workflows and integrations to meet unique business needs.
Security operations
Our experience in security transformation and GRC platform migration helps clients respond faster to incidents, vulnerabilities and enterprise risk.
Industry solutions
We help clients meet unique business needs with solutions and services for industries such as telecommunications, financial services and government.
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Accenture + ServiceNow: HR + workforce experience
The world of work is changing, rapidly and permanently. People want to feel a sense of purpose and belonging at work—and organizations today have a unique opportunity to reimagine how work gets done and to create a best-in-class experience that makes their workforce feel valued.
Accenture’s next-gen talent processes coupled with the ServiceNow platform ensures comprehensive, collaborative, and reliable experiences. Through increased communication across departments, integrations with core systems, and a comprehensive portal, Accenture and ServiceNow deliver workforce solutions that unlock productivity and deliver unified experiences centered around the actual needs of the workforce. Reimagine your workforce experience and make it a great place to work for everyone.
Case studies
Accenture supports forces with Siemens Healthineers in digitizing its customer service processes and facilitating seamless online interaction.
One of the world's leading international banks completes an advanced and far-reaching human resources and employee experience transformation.
As one of ServiceNow’s largest customers, Accenture has hands-on understanding of the technology.
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What we think
AIOps can provide visibility, identify potential service issues and help IT leaders optimize spend for other business leaders in the enterprise.
Automation streamlines customer service processes while improving customer satisfaction and reducing a company’s overall cost to serve customers.
Staying ahead of vulnerabilities that can be used to breach networks helps proactively mitigate security risks and limit exposure to cyberthreats.
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Awards & recognition
HFS Research
Ranked #1 in HFS Top 10 for ServiceNow Services Report
2019ServiceNow
Global partner of the year
2019, 2020
ServiceNow
Global customer workflow partner of the year
2019
ServiceNow
Partner of the year – EMEA
2019
ServiceNow
Customer workflow partner of the year – EMEA
2019, 2020
ServiceNow
Partner of the Year – AMS
2020
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