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Customer transactions & billing admin consultant

Brussels Job No. r00165146 Full-time

Job Description

Currently we are looking for a Customer Transactions & Billing admin Consultant within our practice Managed Services Business Excellence.

Your responsibilities:

  • Analyze customer contracts and configure the contract details in contract, order and billing software.

  • Capture and document the customer specific administrative support needs.

  • Process customer transactions promptly and accurately, including orders and invoices.

  • Support the sales activities by generating financial quotations related to new orders from existing customers.

  • Provide excellent customer service by addressing concerns and resolving issues promptly and professionally.

  • Generate and distribute customer invoices in a timely manner. Ensure accuracy of billing information.

  • Identify opportunities to streamline the administrative workload and reduce errors. Make recommendations for system enhancements.

  • Gather the data in systems or at stakeholders (sales & delivery) for billing purposes.

  • Work closely together with delivery, product and software development teams to ensure correct and accurate handling of customer transactions.

  • Identify, discuss and solve deviations from documented practice and ensure optimal alignment with standard practice.

Qualifications

Your profile:

  • Experience in customer transactions, billing, or accounting roles.

  • Strong attention to detail and accuracy in processing transactions and managing billing data.

  • Excellent organizational and time management skills to prioritize tasks, meet deadlines, and handle multiple responsibilities effectively.

  • Clear and professional communication skills to interact with customers and internal stakeholders.

  • Proficient in using computer software, including spreadsheets, billing software, and customer relationship management (CRM) tools.

  • Ability to work in a fast-paced environment and learn new systems or processes quickly.

  • Fluent knowledge of Dutch is a must. Good knowledge of English. French is a plus.

Our offer

Accenture is an incredible place to work - and keep learning. By joining us, you’ll become part of a global company with a world-class brand and reputation.  Besides the work we do for our clients, we’re really proud of our vibrant, diverse workplace culture: we believe in openness and honesty, fairness and equality, common sense and realism. We want to get to know the real you and help you explore and grow - whatever it is you're great at. As such you will always have lots of learning opportunities (formal and informal) to improve your role-specific skills and expertise.

Besides our high-profile, challenging projects and our nurturing work environment, we offer excellent employee benefits, including:

  • 13th month + holiday allowance

  • 20 + 12 holidays

  • Laptop and smartphone

  • Hospitalization insurance and extensive group insurance package

  • Bonus program

  • Training & learning opportunities

  • Green mobility program: e-bikes, public transport, bike 2 work allowance…

  • Flexrewards: decide on your rewards package with our flexible benefits tool

  • Discount program: get discounts at your favorite (online) shops

  • Employee shares purchase plan

  • Eco-cheques

  • And many more!

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