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Health & Human Services

Child Welfare

Kids can’t wait. Families are worth it.

  • Child Welfare Tools
  • Blogs
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  • Collaboration with Fostering Media Connections
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Reinvent child welfare for the modern age

View Transcript

Accenture leverages data and leading-edge technology to arm child welfare leaders and frontline caseworkers with the robust information they need to make decisions. We offer evidence-based supports for child welfare professionals and organizations navigating complex change—from new practice models to greater collaboration across agencies and community organizations. Above all, we aim for bold, rapid-cycle change because we know kids can’t wait and families are worth it.

Winner of 2021 VR Social Impact Award

AVEnueS – Race equity in child welfare

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Accenture’s impact in child welfare

12

Accenture’s child welfare footprint spans 12 states.

28%

of children in foster care in the United States are touched by an Accenture child welfare solution.

24%

of abused or neglected children in the United States are supported by an Accenture child welfare solution.

Rapid-cycle change in child welfare

Our approach starts at the end: the results that agencies are working to achieve. More proactive support for families. Fewer children in congregate or foster care and more children safely at home. Reduction and then elimination of the racial disproportionality that has plagued the system for decades.

To achieve those results, we help assess current culture, operations and technology. We identify opportunities for change and clarify required actions. And we offer innovative technologies we’ve designed with and for caseworkers, supervisors and other stakeholders throughout the child welfare ecosystem.

Collaborating for results

Here are some examples of work underway with agencies across the United States.

Operational assessment and change management

Assessing current operations and structure and then recommending and helping implement new organizational model

Diversity, equity and inclusion support

Using the Accenture Virtual Experience Solution (AVEnueS) to heighten awareness and nurture meaningful discussion

CCWIS implementation

Using ACIS as the foundation for designing, developing and implementing a state’s new CCWIS

Onboarding training

Implementing Accenture Future Talent Platform learning experience system to help standardize caseworker onboarding and training

Creating strategic roadmap

Helping translate a new practice model into on-the-ground organizational change, leading to better outcomes

Communications training

Helping to upskill caseworkers as they quickly pivoted to virtual communications during COVID-19 shutdowns

Child welfare tools

Child welfare leaders need access to robust tools and comprehensive, real-time data. These insights help inform decisions—from evaluating program effectiveness to hiring and training caseworkers to making better in-the-moment choices about how best to support families and their children.

Health and Human Services

Accenture Case Insight Solution (ACIS)

A truly empowered case management experience that is Comprehensive Child Welfare Information System (CCWIS) enabled and insights focused.
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Health and Human Services

Accenture Virtual Experience Solution (AVEnueS)

A virtual reality training experience to completely transform how caseworkers hone data-gathering and decision-making skills.
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Strategy and consulting

While some challenges cross organizations and jurisdictions, each agency is unique. Instead of offering a single playbook, Accenture tailors every engagement to an organization’s distinct goals, obstacles and opportunities.

Whether helping develop, improve and implement strategies, assisting in designing and operationalizing organizational models, or supporting leadership development or change management, we take a nuanced approach that reflects each agency’s situation and priorities.

Let’s work together to drive bold, rapid-cycle change in child welfare.

Blogs

Hear from our experts and get their insights on the most pressing issues facing child welfare.

Explore

Trauma-informed care: What can Alayna teach us?

Use virtual reality to train caseworkers in trauma-informed care and adolescent mental health.

Explore
Explore

Beware a new CCWIS that's a SACWIS in disguise

As states work to replace SACWIS with CCWIS, Molly Tierney urges a focus on big-picture thinking.

Explore
Explore

Who’s leading the way in race equity?

Molly Tierney discusses her observation regarding race equity during the 2021 ISM Annual Conference.

Explore
Explore

Why leadership stability is vital in child welfare

Leadership stability is vital in child welfare for a safe and stable environment.

Explore
Explore

What we think

VIEW MORE ARTICLES
Child Welfare

Building capacity for change in child welfare

We need the collective ability to bring empathy, demonstrate compassion and deliver support to all families and children.
Health & Human Services

Succeeding differently in child welfare

Fairfax County Department of Family Services keeps change on track with collaborative change.
Health & Human Services

NCDHHS: Focusing on family well-being

North Carolina Department of HHS is reorganizing around health equity and whole-person health.
Technology

Meet me in the metaverse

Talent & Organization

Why belonging matters now more than ever

Talent & Organization

Hidden workers: Uncovering untapped talent

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Collaboration with Fostering Media Connections

Fostering Media Connections (FMC) is the nonprofit publisher of The Imprint, a national online publication that covers child welfare, juvenile justice and other youth and family services, and Fostering Families Today, a bimonthly magazine for foster and kinship caregivers around the country.

With readership spanning agency leaders, legislators and advocates, The Imprint serves as the “publication of record” for the field of youth services.

Accenture regularly partners with Fostering Media Connections on video and audio projects that help further elevate discussion of critical issues in the field of child welfare. Our collaboration includes webinars and podcasts featuring Accenture's child welfare team and other thought leaders.

View Transcript

Big questions for child welfare

Daniel Heimpel is founder of Fostering Media Connections and publisher of The Imprint. Molly Tierney is the child welfare lead at Accenture and former child welfare director for the City of Baltimore.

Listen in as they discuss racial bias, child welfare’s place in the Biden Agenda, and growing opportunities to move upstream to keep families together.

PODCAST

Racial bias and caseworker training

Racial bias and caseworker training

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View Transcript

PODCAST

How Do We Get Upstream?

How Do We Get Upstream?

/
View Transcript

PODCAST

Foster Care, Einstein, and Insanity

Foster Care, Einstein, and Insanity

/
View Transcript

Our leaders

Molly Tierney

Managing Director – Public Service, Child Welfare, North America

My life’s work is to erase the line between power and powerlessness—leveling the playing field for vulnerable families and their children.

Meet Molly

Dan Buie

Senior Manager – Health and Human Services, North America

Dan combines expertise in business, technology, and design to help organizations achieve their strategic objectives through digital transformation.

Meet Dan
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