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Product as-a-service enablement

A forward-looking supply chain

Tomorrow's demands, forecast today

Struggling to deliver "as-a-service" excellence?

We're here to help

Aftermarket & service operations enablement

We'll optimize your service operations—whether these are for-profit aftermarket ops or internal maintenance functions. Using industry-leading solutions, our experts will improve both product reliability and customer loyalty.

Product as-a-service transformation

Striving to push beyond mere optimization? We'll work with you to reinvent your very service operations, from strategy to organization all the way to tools and talent. Rely on our expertise for a quicker, more efficient journey towards "as-a-service"!

Platform operations & support

Let us help you improve your service operations and platforms for higher income and reduced operating cost—from service app integration to workflow and operations optimization, to partner and ecosystem management.

Reap the rewards of optimized service operations!

15 to 20%

increase in service income.

15 to 20%

decrease in service operating cost.

10 to 25%

less invested capital.

Your service organization, in the new

Accenture aftermarket parts lab

Real-world laboratories using Accenture methods and software to optimize spare part prices using perceived value, benchmark and branding criteria.

Accenture Insights Platform (AIP)

A comprehensive, easily scalable platform for analytics and data management "as-a-service"; can we deliver through the cloud or on-site.

Accenture Warranty Analytics Solution (AWAS)

A machine-learning-powered solution for reducing the cost of invalid warranty claims. Significantly shortens the detection-to-correction cycle!

THE INDUSTRY X MAGAZINE

Servitization as a product strategy

What we think

Capture value from collaboration

Explore how to better connect your business functions.

Scaling digital innovation research report

Accenture's digital transformation services powered by Industry X prepare enterprises for a new era of advancement and growth.

AI turns products into industry game-changers

Our latest research reveals how Artificial Intelligence (AI) is the power behind digital reinvention

Meet our lead

Maxence Tilliette

Managing Director – Industry X