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Creating value in all directions

From our Chair & CEO

"We had a truly extraordinary year—as reflected in our outstanding financial results and in the 360° value we delivered beyond our financials for our clients, people, shareholders, partners and communities."

— Julie Sweet, Chair & Chief Executive Officer

Our financial results


An increase of 11% in local currency and 14% in U.S. dollars from fiscal 2020

New bookings

Record bookings, an increase of 17% in local currency and 20% in U.S. dollars

Diluted earnings per share

16% increase from fiscal 2020. Excluding gains on an investment of $0.36 in fiscal 2021 and $0.43 in fiscal 2020, adjusted EPS of $8.80 increased 18% from fiscal 2020

Operating margin

An expansion of 40 basis points from fiscal 2020

Free cash flow

Defined as operating cash flow of $9.0 billion net of property and equipment additions of $580 million

Cash returned to shareholders

Defined as cash dividends of $2.24 billion plus share repurchases of $3.70 billion

Comparison of cumulative total return

Awards and recognition

FORTUNE World's Most Admired Companies

No. 1 in our industry for 8 years, marking 19 consecutive years on list

Interbrand Best Global Brands

No. 31, marking 19 consecutive years on list

Dow Jones Sustainability Index North America and FTSE4Good Global Index

Since 2005

Ethisphere World’s Most Ethical Companies

14 consecutive years

Forbes Global 2000

No. 169, marking 18 consecutive years on list

CDP Climate Change A List

6 years

Fast Company World Changing Ideas Awards

2 years

FORTUNE Global 500

No. 258, marking 20 consecutive years on list

3BL Media 100 Best Corporate Citizens

No. 7, marking 13 consecutive years on list

Bloomberg Gender-Equality Index

4 consecutive years

FORTUNE/Great Place to Work, Best Companies to Work For

In Japan, Mexico, U.K., and U.S. and No. 8 on
GPTW Best Large Workplaces for Women
in Brazil

Randstad Employer Brand Survey in Greater China

4 consecutive years

Disability:IN and American Association of People with Disabilities Disability Equality Index

5 consecutive years

Business Today India’s Coolest Workplaces

Among Top 10 for 10 consecutive years

Nikkei Top 100 Companies for Women in Japan

No. 1, highest result in 5 consecutive years

Human Rights Campaign Corporate Equality Index

In Chile, Mexico and U.S.

Women's Career Index (FKi) in Germany

No. 1, marking 4 consecutive years on list

Asia Responsible Enterprise Awards in Philippines

Recognized in Investment in People category, marking 2 consecutive years on list

Refinitiv Diversity & Inclusion Index

Among Top 3 for 4 consecutive years

Additional information

Stock listing

Available information

Trademark references

Forward-looking statements and certain factors that may affect our business

Reconciliation of non-GAAP measures