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Energy retail

New energy consumer: Transition on demand

Transition on demand

Our latest research explores what energy companies think the future holds for their industry and how they can thrive in a demand-driven world.

Transforming at speed and scale through cloud, with SAP and Accenture


The strategy that leads to a new performance frontier

For EV charging at scale, your platform is key

Our energy retail services

Customer experience and growth strategies

Apply insight-driven approaches to identify, target, and organize for intelligent customer and retail growth with new connected energy experiences.

Digital customer enablement

Develop connected energy experiences across the customer lifecycle journey and channels including digital marketing and sales and customer services.

Intelligent customer platforms

Enable end-to-end digital, customer service, billing, sales, marketing and field customer capabilities on Oracle, Salesforce and SAP platforms.

Connected energy services

Blending customer transformation expertise with distributed technologies and energy-efficiency solutions for next-gen customer experiences and value.

What we think

eMobility accelerated

We see strong convergence of the oil and gas, utilities and automotive value chains, focused on a seamless charging experience.

Utilities Tech Trends 2022

Accenture outlines emerging technology trends for 2022, a year where utilities will find themselves at the intersection of many worlds.

Reimagining the Agenda

Unlocking the Global Pathways to Resilience, Growth, and Sustainability for 2030.

Our leaders

Wytse Kaastra

Senior Managing Director – Sustainability Services EMEA Lead


Managing Director – Strategy & Consulting, Utilities, North America

Sanda Tuzlic

Managing Director – eMobility Lead

Faye Griffiths

Managing Director – Strategy & Consulting, Utilities Growth Markets Lead


SAP Cloud for Utilities

Accelerating growth, delivering predictable business outcomes and fast tracking your digital transformation.

Accenture Song

We create growth through relevance at the speed of life.

Utility value with Salesforce

Transforming how utilities harness the power of Salesforce for growth and customer experiences.