Skip to main content Skip to footer

Job Description

Responsibilities to include but not be limited to the following

  • Conduct data analysis, spot data trends, perform gap analysis, generate reports, and recommend improvements to current business metric collection process
  • Produce and deliver tracking and reporting for key KM/SLA’s in the business
  • Design key dashboards and scorecards for Senior Leadership and Business Unit (Team Leaders, Training Team, Quality Analysts/Agents, etc.)
  • Perform ad-hoc data analysis to support the business initiatives
  • Create and maintain efficient and secure systems for recording data and producing relevant documentation
  • Maintain the daily relationship with the business intelligence supplier Seek opportunities to drive innovation and process improvement within the reporting spectrum

Qualifications

  • 2-3 years of experience working in a reporting environment, with proven ability to deliver high quality & accurate reports within demanding timescales
  • Strong technical and numerical skills with advanced Excel skills
  • Strong communication skills (both written and verbal) - ability to clearly communicate complex quantitative analysis in actionable insights
  • Detail-oriented and passion for problem-solving
  • Ability to work on own initiative or as part of a team
  • Knowledge of data tools

Life at Accenture

Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.

Learn more about Accenture

Our Expertise

See how we embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Meet Our People

See how we embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Stay connected

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today–all from the people who work here.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.