With Accenture’s help, NexTier has consolidated systems into a single ERP platform for all business units.
Effective technical design and configuration activities have reduced not only the IT customizations needed, but also the number of application service requests. Service tickets have dropped by more than 60%. ERP run costs have fallen by 50%. And simplified work processes have reduced manual efforts and improved employee productivity, especially in the areas of order-to-cash, asset management with new spread-level profitability reporting, and procure to pay with advanced analytics. And with a single ERP system in place, month-end closing periods have shrunk by one day, or 12%.
Based on these and many other improvements, NexTier is realizing the merger synergies it had hoped for. The journey to a single SAP S/4HANA instance was instrumental in achieving merger synergies of US$120 million in just six months from the merger.