RESEARCH REPORT

In brief

In brief

  • Accenture has been named a leader in the latest Forrester Wave™: Innovation Consulting Services report.
  • Accenture got the highest mark possible in 20 categories.
  • Forrester cites Accenture’s approach to delivering 360° value while driving significant change.


Accenture was named a leader in The Forrester Wave™: Innovation Consulting Services, Q2 2021 report.

The report from the independent research firm includes an analysis of the 9 most significant providers of innovation consulting services and ranked Accenture highest in Current Offering and Market Presence, based on the strength of the company’s current innovation offering, innovation strategy and market presence. Forrester's research is "an assessment of the top vendors in the market" providing these services.

"Accenture maintains a diverse innovation ecosystem and a large global network of innovation labs and hubs and supports ideation," the report states.

The Forrester Wave™: Innovation Consulting Services, Q2 2021 report graph

The Forrester Wave™: Innovation Consulting Services, Q2 2021 report graph

According to the report, "To differentiate through innovation, leaders must look beyond technology. …Tech execs need to drive innovation by focusing on becoming: creative; adaptive; and resilient."

Accenture is top-ranked in the criteria of current offering and market presence and achieved the highest possible score in 20 categories, including: innovation strategy support; innovation culture transformation support; innovation vision; data analytics, AI, and insights; innovation partner ecosystem; and methodologies for innovation.

"Innovation is the thread that runs through Accenture. It is at the core of our purpose – to deliver on the promise of technology and human ingenuity."

— SAIDEEP RAJ, Global Lead for Strategy & Consulting Innovation at Accenture

Focus on delivering 360° value for clients

The report states, "(Accenture’s) approach applies innovation to deliver 360° value for its clients as they drive significant change in areas such as talent management, customer experience, supply chain transformation, and finance, all underpinned by technology platforms and investments."

"Accenture bases its innovation consulting services on a comprehensive set of standardized processes and tools to drive continuous innovation at scale. It delivers its innovation offering via a team of thousands of experts dedicated to technology, design, industry, functional, and business model innovation in several dozen countries. Their skills cover all innovation disciplines and include practical experience in creating innovation outcomes as well as industry knowledge."

In addition, the report notes that Accenture "supports scaling and sustaining to accelerate business launches with its technology delivery centers and global ecosystem partners, backed by change management and governance capabilities."

Marc Carrel-Billiard, global lead for Technology Innovation at Accenture, stated, "The health, social and economic crises of the past year have created an urgency and purpose for technology innovation. We’ve helped our clients fundamentally reimagine their businesses with innovation at the core of how they operate, allowing them to embrace change and become more agile and resilient. Our positioning in Forrester’s report underscores the success of our approach and is a reflection of the value we deliver to our clients every day."

"Our positioning in Forrester’s report underscores the success of our approach and is a reflection of the value we deliver to our clients every day."

— MARC CARRELL-BILLIARD, Global Lead for Technology Innovation at Accenture



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