Our Capabilities


Accenture Interactive is the partner for companies focused on activating opportunities to move beyond customer experience to the business of experience by embracing a people-first mindset.

We are designed to empower organizations to own unique experiences that satisfy unmet human needs. We help our clients reimagine the front office to better serve customers and employees, and to provide sustainable growth through new experiences.

Unlock always-on growth

We help organizations find new growth opportunities, launch and scale new products and ventures, and develop the organizational muscles to grow reliably and repeatedly.

Unlock continuous marketing transformation

We change marketing by reimagining experiences to prepare brands for today and tomorrow. Our continuous marketing transformation helps businesses unlock efficiency to reinvest in performance and relevance at scale.

Drive profitable growth with commerce transformation

We reimagine commerce to maximize growth with a transformation system that balances complexity and simplicity. We drive profitable growth with proprietary assets, ecosystem partnerships, and the power of One Accenture.

Reimagine service with purpose

We reimagine and redesign omnichannel, purpose-driven customer service solutions. By focusing on a core purpose, we help meet customers’ needs, engaging them in brand relevant experiences and shifting the focus from cost to growth.

Design new businesses and products

We make people’s lives better and drive sustainable growth by reimagining industries, value propositions, products, services and operating models.

Build platforms for digital transformation

We build experiences by rewiring organizations with connected platforms and intelligence to enable customer-centric business process and culture.

Communicate unified brand experiences

We create experiences centered on a unique brand purpose, that close the gap between brand promise and customer experience.


Run experiences at scale

We run experiences that optimize marketing, sales and service across complex global ecosystems. Our teams create new marketing operating models that are designed to help brands drive efficiency and performance.


Explore our partnership network of market leaders and innovators.

Awards & Recognition

The Forrester WaveTM: Commerce Services, Q1 2021

Accenture is named a leader in commerce services by Forrester

Ad Age Agency Report

World's Largest Digital Agency (2016 - 2021)

Cannes Lions

First agency to win two Grands Prix in the Creative Data category at Cannes

What we think

Five trends explore recent changes in relationships and set out how organizations can respond to build a new fabric of life that’s good for people and the planet.

Nearly 400 CEO interviews. Across 21 countries and 22 industries. A new blueprint for outstanding customer experiences and business growth.

Your industry. Your customers. It’s a brand new landscape. Experience is the key to navigating it. Read why.