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Network Support Engineer
Bucharest
Job No. 12061314
Full-time - Hybrid
Job Description
Your career is about what you want to be and who you want to be. It’s about bringing your skills, your curiosity and your best true self, to your work.
Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world.
We are a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. With more than 120 countries, we drive innovation to improve the way the world works and lives.
At the moment we are really eager to meet you, our future colleague, that will be part of the Regional EMEA Network Services, as a Network Support Engineer, focusing on Network IT Operations and/or on managing delivery for IT production systems and services based on operational requirements and service agreements.
Our future colleague will:
- Manage the Accenture LAN/WAN network (Cisco, Juniper, Fortinet, Aruba, Symantec) for Middle East, Africa and Europe region as a 3rd level for any network related issues
- Deliver network services by ticketing system as defined in SLA
- Solving network failures, maintenance, deployment and replacement of network devices per predefined Accenture standards
- Using Management and Monitoring Systems.
- Ensure adherence to policies, processes and procedures
- Maintenance of network documentation and create reports
- On-Call support
Qualifications
What will help you succeed:
- Diploma/BE/Master Tech. preferable in IT/Network or related specialities
- At least basic knowledge about LAN/WAN networks.
- Understanding of below technologies:
o Switches (trunking, aggregating interfaces, VTP, STP)
o Routers (BGP Routing, QOS, VOIP, Multicasts, GRE, VRF, IPSec)
o Firewalls (filtering, routing, NAT)
- Good communication skill, open to internal customers, willing to learn, open to share knowledge and cooperation with a team members
- Able to individually solve problems (e.g. troubleshoot some performance issue)
- High energy level and be able to effectively work with various cross functional teams
- Proficiency in English (spoken & written)
Reasons for being our colleague:
- Hybrid working model
- Continuous growth in a positive and multicultural work environment
- We take care to help you gain skills, knowledge and experience, together with highly marketable specialists
- Access to certifications, trainings, materials and bootcamps to build/enhance your skills
- Family oriented benefits
- Share purchase plan
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