Job Description

Ideal candidate 


·       Fluent level of Dutch (min B2) and Medium level of English (B1-B2)

·       Excellent customer service skills;

·       Active team player;

·       Attention to detail;

·       Strong computer skills (ability to learn and use efficiently various systems);

·       Ability to analyze and solve complex issues;

·       Proactivity in taking initiative and actively think about improvements;

·       Flexibility and adaptability to learn new processes

·       Experience in service delivery or call/contact center is a benefit.

 

What you’ll get: 

·          · Professional growth opportunities that recognize individual contributions and performance;

·          · Friendly work environment, being surrounded by professional colleagues;

·          · An experienced Career Counselor to guide you and check on your progress;

·          · Extensive training through a variety of methods – online, classroom, etc;

·          · A flexible approach that allows an appropriate work/life balance, where fun outings, sports activities and volunteering initiatives are part of our regular day-to-day life.

·          · Attractive and thorough benefits package including: coverage of public transportation, private medical services, private pension, life insurance, gym subscription or medical services for a member of the family, meal vouchers for each working day, interactive library subscription.

 

Responsibilities:

· Direct and indirect contact with client employees regarding HR-related queries via phone and email;

· Production of official HR documents such as contracts, exit documents and references;

· Work strictly to agreed processes whilst delivering a high level of service;

· Upon gaining maturity, complete continuous improvement projects and additional tasks are assigned and proactively identify opportunities for process improvements.  



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Qualifications

Ideal candidate 


·       Fluent level of Dutch (min B2) and Medium level of English (B1-B2)

·       Excellent customer service skills;

·       Active team player;

·       Attention to detail;

·       Strong computer skills (ability to learn and use efficiently various systems);

·       Ability to analyze and solve complex issues;

·       Proactivity in taking initiative and actively think about improvements;

·       Flexibility and adaptability to learn new processes

·       Experience in service delivery or call/contact center is a benefit.

 

What you’ll get: 

·          · Professional growth opportunities that recognize individual contributions and performance;

·          · Friendly work environment, being surrounded by professional colleagues;

·          · An experienced Career Counselor to guide you and check on your progress;

·          · Extensive training through a variety of methods – online, classroom, etc;

·          · A flexible approach that allows an appropriate work/life balance, where fun outings, sports activities and volunteering initiatives are part of our regular day-to-day life.

·          · Attractive and thorough benefits package including: coverage of public transportation, private medical services, private pension, life insurance, gym subscription or medical services for a member of the family, meal vouchers for each working day, interactive library subscription.

 

Responsibilities:

· Direct and indirect contact with client employees regarding HR-related queries via phone and email;

· Production of official HR documents such as contracts, exit documents and references;

· Work strictly to agreed processes whilst delivering a high level of service;

· Upon gaining maturity, complete continuous improvement projects and additional tasks are assigned and proactively identify opportunities for process improvements.  

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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