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IT Customer Support Associate with Dutch

Job Location: Bucharest

Regional Description: Romania

Job Number: 00550831


- Job description

The Scandinavian team needs a new colleague! If you are fluent in Dutch and are interested in finding your first job, or making a change in your career, let us know.
Description of the IT project:
- Supports end users in day by day operations with specific applications
- Receives and logs all e-mails/phone calls and ensures proper documentation
- Offers support on various applications and identifies solutions
- Takes charge of critical complaints, monitors requests, follows -up with the customers, when necessary

Ideal candidate:
- Fluent in Dutch and English (B2 or C1 for both)
- Student or young graduate
- Excellent communicator
- Customer service orientated, self-motivated, reliable, proactive
- Team player


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