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Application Support Engineer (L2)

Job Location: Krakow

Regional Description: Poland

Job Number: 00702047

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- Job description

What will you do?

 

As an Application Support Engineer you will join one of our Accenture Client Team in order to perform 2nd level support for:

  • ERP systems from Customer Care domain based on SalesForce & Java
  • Oracle E-Business Suite: Lease & Finance Management module

On this position, you will drive incident and problem management activities, interact with internal Business users to solve their system and process related issues, analyze and provide insights on root cause, generate incident and problem reports, provide support during releases and quarter end activities.

What do we expect?

  • 2-3 years of experience as a developer or a support specialist of any ERP systems
  • Very good English
  • Being open to work on Client’s site
  • ITIL knowledge would be an asset
  • Good knowledge of Java EE
  • Opennes to learn: Salesforce, Oracle EBS Lease & Finance Module
  • Experience on support project working for clients located globally
  • Flexibility to support on weekends (in exceptional cases only)

 

What's in it for you?

 

  • Training and development opportunities - interactive courses, certifications, in-house trainings
  • 4-6 weeks of training for a start
  • Private medical care, multisport card, lunch card
  • Life insurance and personal accident insurance
  • Corporate credit card AMEX Gold
  • Up-to-date technology stack
  • Work in international teams
  • Clear career path, performance achievement meetings
  • Possibility to work in an international team
  • Real influence on the globally provided services

 

If this sounds like the ideal role, career and company for you, please apply online as soon as possible.

 

When applying please enclose the below statements:  


I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority.

 

I hereby also consent to the processing of my personal data for future recruitment proceedings held by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive). At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority.


Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.


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