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Junior OTC Analyst with English

Job Location: Krakow

Regional Description: Poland

Job Number: 00658944


- Job description

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 435,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at


Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients’ behalf.

What will you do:

Hard skills related

  • Perform respective OTC monthly activities with adherence to written procedures (sub-ledger accounts reconciliation, applying payments, preparing statements, perform collection related activities, issuing invoices etc.)
  • Experienced in O2C end to end process with special focus on : cash application, dispute management, collections, customer service, billing
  • Maintain master data of clients  
  • Point of contact for internal and external stakeholders as required
  • Identify opportunities for process improvements

Soft skills related

  • Good collaborative skills allowing to effectively manage the relationship with the key stakeholders, both internal and external
  • Proactive approach
  • High level of communication skills : written (emails) and Customer meetings 
  • Good execution skills
  • Ability to task prioritization
  • Multitasking 
  • Flexibility, especially during month end and quarter end
  • Passion and willingness to learn and deliver through Operational Excellence
  • Ability to adjust to dynamic environment 
  • Decision taker

What do we expect from you?

  • Very good English
  • Working knowledge of OTC processes (+2yrs)
  • Master degree in accountancy or shared service experience is a plus
  • Analytical skills and ability to work within a problem solving environment  and time preasure
  • Knowledge of other foreign languages will be an asset
  • MS Office (mainly Excel) skills are essential; ERP literacy is desirable (Oracle)


What we can offer:

  • The ability to use your knowledge of foreign language on a daily basis at work (we serve our Clients in almost 30 foreign languages)
  • Experience with a range of Clients and technology solutions which provides professional relevance
  • Operating according to Lean Six Sigma philosophy
  • Collaborating and learning from diverse and talented colleagues helps you “raise your game”
  • Trainings and development tailored to help you achieve your potential
  • New Joiners Programme including trainings
  • Opportunity to engage in Corporate Social Responsibility initiatives
  • We also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others
  • Social benefit packages including: private medical care, My Benefit, life insurance
  • Friendly work atmosphere in multicultural environment 
When applying please enclose the below statement:
"I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."
Check out all our job vacancies at our website:   
Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

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