Skip to main content Skip to Footer

Job Listing



Application Support Engineer

Job Location: Kraków

Regional Description: Polska

Job Number: 00532194

APPLY GET REFERRED SAVE THIS JOB

- Job description

Accenture is a company serving clients in more than 120 countries. Accenture collaborates with the leading and best recognizable companies, supporting them in the process of business transformation by delivering measurable outcomes through its five practices Strategy, Consulting, Digital, Technology and Operations.


 

We are looking for Application Support Engineers who will perform 2nd level support & maintenance for ERP systems for Customer Care systems (Salesforce/Oracle Projects/custom built systems) or Supply Chain Management systems (Oracle EBS – SCM). On this position, you will drive incident management activities especially P1/P2 type of incidents. Generate incident reports, analyze and provide insights on root cause, actions that needs to be taken for daily / weekly / quarterly meetings. Prepare good presentation for incident analysis, highlighting the top incidents, root causes, resolution and actions to address those. Guide the support engineers every day and prioritize the activities based on client’s priorities. Provide support during releases and quarter end.

 

  • Location: Cracow based
  • Travelling: no
  • Start date: ASAP
  • Project industry: High-tech
  • Remote work: possible (1-2 days)
  • Shifts: no

Technology stack:

 

You may have contact with: PL/SQL and/or Java EE, ERP systems, Customer Care systems (Salesforce/ Oracle Projects/custom built systems) or Supply Chain Management systems (Oracle EBS – SCM).

 

 

We are looking for candidates who:

 

  • Have 2- 3 years of experience as a developer or a support specialist
  • Are open to learn new technologies and tools
  • Have high personal skills
  • Are ready to work in the client-facing environment
  • Speak English
  • Are open to work on Client’s site

 

Additional skills, that would be an asset:

 

  • ERP Functional knowledge
  • Oracle EBS SCM Module knowledge / certification
  • Java EE certification
  • Salesforce Developer/ Admin (APEX)
  • Experience on support project working for clients located globally
  • Flexible to support on weekends (in exceptional cases only).

 

As our Employee you are entitled to have great benefits:

 

 

  • Training and development opportunities - interactive courses, certifications, in-house trainings.
  • 4-6 weeks of training for a start
  • Private medical care, multisport card, lunch card
  • Life insurance and personal accident insurance
  • Corporate credit card AMEX Gold
  • Up-to-date technology stack
  • Work in international teams
  • Clear career path, performance achievement meetings
  • Possibility to work in a international team
  • Real influence on the globally provided services

 

 

 

When applying please enclose the below statement:
"I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."
 
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
 
Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.”

Find a job

Start your search here: Enter job title, skill, experience level or city