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Application Support Engineer

Job Location: Krakow

Regional Description: Poland

Job Number: 00532194


- Job description

What will you do?


As an Application Support Engineer you will join one of our Accenture Client Team in order to perform 2nd level support for:

  • ERP systems from Customer Care domain based on SalesForce & Java
  • Oracle E-Business Suite: Lease & Finance Management module

 On this position, you will drive incident and problem management activities, interact with internal Business users to solve their system and process related issues, analyze and provide insights on root cause, generate incident and problem reports, provide support during releases and quarter end activities.

What do we expect?

  • 2-3 years of experience as a developer or a support specialist of any ERP systems
  • Very good English
  • Being open to work on Client’s site
  • ITIL knowledge would be an asset
  • Good knowledge of Java EE
  • Opennes to learn: Salesforce, Oracle EBS Lease & Finance Module
  • Experience on support project working for clients located globally
  • Flexibility to support on weekends (in exceptional cases only)


What's in it for you?


  • Training and development opportunities - interactive courses, certifications, in-house trainings
  • 4-6 weeks of training for a start
  • Private medical care, multisport card, lunch card
  • Life insurance and personal accident insurance
  • Corporate credit card AMEX Gold
  • Up-to-date technology stack
  • Work in international teams
  • Clear career path, performance achievement meetings
  • Possibility to work in an international team
  • Real influence on the globally provided services


When applying please enclose the below statement:
"I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.”

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