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Solution Specialist

Job Location: Warsaw

Regional Description: Poland

Job Number: 00511272

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- Job description

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 375,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at http://www.accenture.com/.

 

Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.


The Solution Specialist supports Senior Solution Architects, OADMs and BPO Sales Leads during the end to end solutioning process of a new sales opportunity.

 

He/she will be responsible for various aspects of the solution development including, but not limited to;

  • Solution design support
  • Costing input and analysis
  • Support the deal getting through the various internal approval process
  • Response development  and operations support

 

This role may require travel to client sites or other Accenture offices to work with the deal team and client directly as needed but the aim is to operate as much as possible as a remote role.

 

The F&A and Supply Chain roles will require strong language skills with a current focus of German, Italian and Spanish although others will be considered.  Language skills in Marketing will be a nice to have.

 

Key Responsibilities: 


  • Provide direct support to geography based Solution Architects including RFP Support, data template gathering and analysis, solution plan support, CDP updates, Quality Assurance (QA) process documentation.
  • Understand and translate requirements into a standard solution offering deal approach, solution plan, proposal and cost estimate leveraging standard process methods, deliverables and the right collection of offerings
  • Preparing the BD spend estimate, schedule, work plan, resource/sourcing plan
  • Support RFP response working with SSRT through data template gathering, content consolidation, analysis, tailoring to client requirements, etc...
  • Create/assist with solution plan development and maintenance with input from Solution Lead including assumptions log, risk and issue captures
  • Understand and clearly define the input required to create cost estimates, drive cost estimating through enabling tools with input from Solution Lead and provide Quality Audit of  costing outcome
  • Identify and gather relevant benchmarking data (process, capacity, etc…)
  • Participate with Solution Lead in discussion with SDO, mobilization, technology during solutioning process as solution evolves, updating Solution Plan and other documents as required.
  • Collaborating as a key member of the Solution Development team to represent the solution offering to internal Accenture groups
  • Create/assist with materials for all reviews including QA, BPO and OG including any meeting notes and action items with input from Solution Lead
  • Assist during due diligence with data gathering and analysis as needed
  • Provide process/tools “how to” support to SA
  • Aligning solution architecture (including statement of work, schedules and other contractual documents) with final terms and conditions 

  • Minimum of 3 years domain experience
  • Finance, Commerce or Business Graduates or equivalent
  • Strong process knowledge of PTP/OTC/RTR process
  • Marketing, Business or Digital Graduates
  • Engineering Graduates / Graduates with additional certification in the field of Supply Chain Management / Logistics
  • Demand Forecasting, Pricing Elasticity, Assortment Analytics
  • Good understanding of offering strategy, the standard solution components, the likely adaptations of the solution, as well as knowledge of recent deals/solutions and changes that were made to the standard
  • Ability to clearly articulate the solution…being able to explain the solution in simple terms
  • Understanding of what we can deliver so can solution it appropriately
  • Customer Service oriented , excellent interpersonal, coaching and influencing/negotiation skills
  • Attention to detail
  • Able to work independently in a fast-paced, high pressure, deadline driven, virtual environment
  • Aptitude for working with Excel and other financial tools
  • Proficient in creating power point presentation to articulate in Solution both in crisp summarize mode as well as detailed.

Marketing

  • Experience in, or understanding of the majority of:
  • Digital B2C and B2B Marketing
  • Marketing campaign planning, delivery and management (to include traditional and digital elements)
  • Digital content (aka  e-content) creation, content management (including functional understanding of Content Management System CMS), content production, delivery and launch
  • Consumer marketing website and/or eCommerce website design, creation, launch and run.
  • Consumer-facing social media activity including listening, reporting, interaction and marketing campaigns.
  • Multi-channel customer relationship management CRM, including customer service interactions and customer data analytics and segmentation.
  • Marketing and website analytics, reporting and optimzation
  • Search engine marketing (Search Engine Optimization SEO, and paid Search Engine Marketing SEM)
  • Mobile marketing including mobile-optimized websites and mobile device apps


We offer

  • The ability to use your knowledge of foreign language on a daily basis at work (we serve our Clients in almost 30 foreign languages)
  • Experience with a range of Clients and technology solutions which provides professional relevance
  • Operating according to Lean Six Sigma philosophy
  • Collaborating and learning from diverse and talented colleagues helps you “raise your game”
  • Trainings and development tailored to help you achieve your potential
  • New Joiners Programme including trainings
  • Opportunity to engage in Corporate Social Responsibility initiatives
  • We also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others
  • Social benefit packages including: private medical care, Sodexo vouchers, Benefit sport club cards, life insurance
  • friendly work atmosphere in multicultural environmetWhen applying please enclose the below statement:

 

"I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."

 

Check out all our job vacancies at our website: www.accenture.pl/operationswarsaw  


Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

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