Loyalty pivots to leisure travelers
2 out of 3
consumers are likely to get back to pre-pandemic travel levels regardless of budgetary pressures1
Value for travelers—and the business
"Loyalty comes from having a really good product to start with. I want to feel like my needs are being met and that a company understands my preferences. I also don’t want to jump through hoops when it comes to customer service."
Delivering what travelers want
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