About Accenture

Accenture Operations

We bring together people, technology, processes and data to create intelligent operating models that enable companies to drive exceptional results.​

Transforming operating models for growth

In today’s business environment, sustainable growth is a challenge. A single new competitor, product or service can change an entire business model. As a result, growth isn’t just about building value—it’s fundamental to long-term business survival.

Sustainable growth requires a new operating model one that's anchored around the customer and driven by intelligence to deliver exceptional experiences across the enterprise.

We help organizations reinvent with intelligent operating models enabled by SynOps—our human-machine operating engine. Powered by data, applied intelligence, digital technologies and exceptional talent, SynOps provides tangible business outcomes and viable long-term growth.

Accenture SynOps

Accenture SynOps is an innovative human-machine operating engine that optimizes people, technology, data and intelligence. See more.

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Technology Vision 2020: We, the Post-Digital People

Can your enterprise survive the “tech-clash”?

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Capabilities

Front office operating models need to activate and run exceptional customer experiences, while traditional cost centers need to be insight-driven and profitable. Find out how technology and data can unlock growth for intelligent business operations.

Marketing

Accenture Interactive Operations activates and optimizes best in class customer experiences to deliver breakthrough marketing-led growth

Sales & Customer Operations

Transforming sales, marketing and service operations to deliver sustainable breakthrough growth.

Finance and Accounting

Helping companies transform from transactional to strategic organizations through intelligent operations.

Compliance as a Service

Achieving compliance and managing risk to keep pace with regulatory and operational pressures.​

Sourcing and Procurement

Data-driven insights to help optimize processes, increase efficiency and drive out more value.

Supply chain

Building agile, transparent supply chains to help businesses navigate market volatility with success.

Talent and HR

Reshaping the employee experience and improving retention with innovative workforce operating models.

Health

Helping payers, providers and government agencies drive growth, while improving patient outcomes.

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Our leaders

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Debra A. Polishook

Group Chief Executive – Accenture Operations

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Manish Sharma

Group Operating Officer – Accenture Operations

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Kaushal Mody

Senior Managing Director – Accenture Operations, Offerings and Innovation, Growth & Strategy

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Nirav Sampat

Group Technology Officer – Accenture Operations

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Case studies

Shaping up procurement for a medtech leader

Helping a global medical technology leader reinvent procure-to-pay.

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Global bank bets on knowing its customers

A global bank transforms its KYC compliance operations and improves customer experiences.

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Intelligent marketing ignites sales

Improved ROI on marketing spend helped deliver an 11x increase in revenue for this high-tech company.

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What we think

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Awards and recognition

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