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Training and Change Management Specialist (Dutch speaker)

Amsterdam Job No. r00174275 Full-time

Job Description

Kind request to not apply for this role if you don't speak and understand Dutch

The work

We invite you to join the Talent Development Operations entity within Accenture, being exclusively dedicated to support our clients on training and change management projects.

More specifically, you will implement change management actions – such as training needs analysis, stakeholder impact analysis, communications, training material development, training administration and change community management (as well as other training and change management related activities).

You will propose adapted solutions to our clients by using tools and methods from our excellence centers.

People

  • You will lead co-creation workshops with our clients and/or business solution experts

  • You will work closely with our excellence centers to design and develop digital trainings for our clients

  • You will lead impact analysis workshops with our client stakeholders

  • You will work closely with colleagues from across Accenture to deliver the best training solutions to our clients

Processes

  • Prepare and lead training sessions

  • Measure engagement and adoption

  • Coordinate and follow training and attendance

  • Implement change management actions regarding Communication, Training, User support, etc.

  • Design training content: training materials, tutorials, e-learning, etc.

  • Design communication media: newsletters, posters, flyers, etc.

  • Update training materials

Technology 

  • Analyze and formalize the training needs for tools (SAP, Salesforce, etc.) and / or business (project management, purchasing, accounting, management control, etc.)

With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

Who are we?

In today’s business environment, growth isn’t just about building value – it’s fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model – one that’s anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and scale. You will deliver breakthrough business outcomes for clients – by harnessing talent, data, and intelligence to revolutionize their operating models.

Operations is one of five services that make up one Accenture – the others are Strategy & Consulting, Technology, Song, and Industry X.

#LI-EU

Qualifications

Here’s what you’ll need

  • You have experience as an instructional designer and trainer and other change management related activities

  • You are fluent in Dutch and English (written and spoken)

  • You have a very good analytical and synthesis skills and a very good level of oral and written communication

  • You are creative and have a deep interest to design training contents, create communication materials and you already trained people or provided user support

  • You know how to script an online educational item

Bonus point if you have

  • You already have experience in and have used rapid learning tools (Articulate storyline, Captivate, etc.)

  • You have education in training and educational sciences or educational engineering

  • You have experience in taking the lead on change management projects

What's in it for you?

Accenture is a global company with a world-class brand and reputation. Our people are Change Makers, and to support them as an employer, we make five promises:

  • Work with flexibility, in a culture based on trust

  • Embrace a sustainable growth mindset

  • Live a human-led culture of Inclusion & Diversity by caring deeply for all our people

  • Lead and transform our clients with technology Connect with our global network of 700.000 colleagues.

These promises are reflected through our excellent employee benefits, including:

  • Unlimited learning: access to thousands of free courses, classes and workshops.

  • Paid leave: Parental leave, Partner leave for all non-birthing parents, Bereavement leave, and Gender affirmation leave.

  • Paid transport (budget for electric bicycle or car, NS-Business card)

  • A laptop, iPhone, and home office setup allowance

  • Social activities like Friday Drinks, sport events and parties

What we believe

Accenture is an equal opportunity employer. Our leaders are committed to building a better, stronger and more equitable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.

Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.

Accenture is committed to providing equal employment opportunities for all.  Please let us know if you require reasonable accommodation to enable your participation in the recruitment process by emailing erwin.van.der.laan@accenture.com. We will be happy to assist you.

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