Job Description

Support Engineer - Operations

We’re ready when you are.

Your Job

As an Infrastructure Technical Support Analyst you are mainly supporting our users at our Amsterdam and Utrecht offices. You will be responsible for: the second line IT support, preparing workstations for new joiners, replacing laptops, reporting hardware failures to the suppliers, carrying out simple hardware repairs/replacement, processing support requests and charging services to internal teams.

Your background

  • Has an (MBO) degree related to ICT administration and 0-3 years of working experience. 
  • Is customer friendly, stress resistant, eager to learn, pragmatic and can work both in teams as well as independently.
  • Is Microsoft Certified, most preferred on Windows 10, networking essentials or planning to get certification within next months and has an ITIL Foundation Certification or planning to get within short term
  • Has a Dutch driver’s license B and is willing to work on different Accenture locations when needed.
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Qualifications

Your team

Embedded in our services-based Operations group are colleagues with a real can-do attitude. Your sole drive is meeting the requests of clients in creating a pragmatic approach to recent innovative IT developments – enhancing future agile performance and efficiency. Orchestrating the logistics behind end-to-end processes such as same day free global ecommerce client delivery? Which platform and IT system would be most effective? By working closely together with an international team of professional, specialized in improving client efficiency, you will find new solutions achieving peak operational performance.

Interested?

Are you ready to join Accenture for a career where you can be yourself and do what you love? Apply now and change the world around you.

Questions? Connect with Maarten Peters, at maarten.peters@accenture.com

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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