Skip to main content Skip to footer

Post and parcel consulting services


2023 post & parcel industry trends

Delivering value in the digital era

The sustainable last mile

The last mile can be different—much, much greener—if the ecosystem comes together to act on sustainable last-mile practices.

How we serve our clients

Sustainable last mile

Work with the wider delivery ecosystem to identify the targeted action and investment that will radically bring down carbon emissions.

Technology innovation

Balance human expertise and experience with the hyper-efficiency of automated technology solutions.

Digital infrastructure

Embrace cloud infrastructure and digital platforms to accelerate innovation, improve data intelligence and increase value.

Outcomes focus

Bring together human-centered service design, technology, and data insights to provide better delivery experiences and outcomes.

Workforce for a new era

Reimagine skilling, talent and operational models to build a resilient workforce that can meet citizens’ evolving needs.

Case studies

Tower above: Imperial Logistics for Africa

By enhancing its supply chain control tower capabilities, Imperial is set to expand its market and unlock new revenue streams.

Delivering success in the cloud

Poste Italiane transforms its accounting and controlling systems, enabled by SAP S/4HANA® on Microsoft Azure cloud.

Pos Malaysia: A roadmap to sustainability

Malaysia’s national post embraces data to reduce emissions, cut waste and modernize its workforce.

What we think

Public service experience through a new lens

Accenture research reveals how public service agencies can reframe consumer experience in the public sector to align with changes in people & lives.

Future borders 2030: From vision to reality

Discover three trends that can create effective and frictionless borders enabling prosperity and security.

Right path to digital transformation in logistics

Accenture research explores the digital maturity of Freight and Logistics companies.

Our leaders

Mark Briganti

Principal Director – Health & Public Service, Post and Parcel

Frequently asked questions