Spurred by digital disruption and customer demand for a more personalized approach to service delivery, the freight and logistics industry is on the cusp of transformation. The pandemic has only revealed and amplified vulnerabilities that have existed all along.
Today’s challenges like high volatility, surge in ecommerce, high customer expectations, rapid pace of digitization and the need for sustainable solutions offer opportunities to those ready to seize them. Forward-thinking logistics companies can deliver strong innovation and growth to shape the future of the industry. If they focus on the right priorities, now.