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Oracle PeopleSoft HR Functional Consultant

Job Location: Nexteracom Ebene

Regional Description: Mauritius

Job Number: 00611513

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- Job description

Oracle PeopleSoft HR/ HCM Functional Consultant

 

Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.

 

Roles and Responsibilities for the HCM Consultant:

 

  • Provide functional support and assistance to world-wide end users by demonstrating good understanding and knowledge on Workforce Administration, Recruitment, Workforce Development (P&DC, VPP, CLG/TCM, ACR), Compass, TALEO, Manager Cockpit and Compass domains.
  • Qualifies incidents in the support tool as per defined KPIs for treatment and routes tickets which are out of scope.
  • Manages customer communication via email, instant messaging and phone calls as part of Level 1 support.
  • Analyzes issues raised by world-wide end users and provides L1 functional solution in PeopleSoft v9.2 on department, contractor administration and security domains.
  • Investigates trace files, log files and develops corrective SQL scripts in PeopleSoft v9.2 for Level 2 incidents.
  • Coaches new joiners in the team on existing HCM domains so that they are operational and deliver on project as per agreed training timeline set on project.

 

Qualification & Experience:

 

  • Degree in Human Resource Management/ Software Engineering and/or any related courses.
  • Above 4 years of working experience on Oracle HCM.

Other Requirements:

 

  • Good communication in French or English.
  • Enthusiasm and willingness to progress within a functional environment.
  • Strong experience in a support environment.
  • Ability to integrate an existing team in order to complete assignments successfully.
  • Ability to work under pressure.

 

All of our professionals receive comprehensive training covering business acumen, technical and professional skills development. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

 

Accenture does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, sexual orientation, gender identity or expression, or any other basis covered by local law.

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