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Junior Project Coordinator

Job Location: Nexteracom Ebene

Regional Description: Mauritius

Job Number: 00588372


- Job description

Join Accenture and helps transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides and unparalleled opportunities to grow and advance. Choose Accenture and make delivering innovative work part of your extraordinary career.

    • Office Operations includes A/V support, catering, document, switchboard, reception, floor support, asset mgmt, building maintenance, cleaning, mail delivery, logistics and transport
    • Space management includes the delivery of all space management and related services (e.g. project or group seat / space allocations, conference room bookings, etc), with the primary focus on achieving optimal seat and space utilization, while considering the varied requirements of all businesses
Key Responsibilities
  • Strategy
  • Provide input on the strategic direction and vision for Office Operations and Space Management 
  • Define performance metrics and monitor performance against the strategy for different groups and revise/update strategies as appropriate
  • Identify and analyze trends of concepts/technologies impacting the Workplace Solutions capabilities and specialties
  • Design and manage new or changes to, existing operating models, technologies and business applications to continually support Accenture's Workplace Solutions strategy
  • Participate in the strategic review of business operations and implement subsequent decisions (including outsourcing)
  • Delivery
    • Execute overall workplace strategic direction and vision for the capability areas
    • Manage and oversee Accenture's Workplace Solutions operations across all Accenture businesses in line with the predefined scope of services, processes and standards (ensuring appropriate corporate control and local business relevance)
    • Work collaboratively and proactively with customer groups to achieve optimal seat and space utilization results, based on varied client demands and available space (Seat Demand and Supply)
    • Build super-user skills in Workplace Solutions tools such as Seat Management, Centerstone,
    • Monitor appropriate metrics to measure and support space utilization and occupancy
    • Account for results of work and customer satisfaction across area of responsibility
  • Financials / budget management
    • Plan, manage and account for Workplace capabilities operating budgets (forecasts, variance analysis)
    • Provide input in establishing and overseeing the capital budgets including  variance analysis, annual/quarterly forecasting and long-term planning
    • Manage and secure the Procurement process
    • Review and approve  Workplace Solutions invoices for the location and/or supplier, including resolving billing issues with vendor and escalating issues as needed
    • Manage charge out where applicable

  • Customer / Vendor relationships
    • Manage relationships with internal customers and independently resolve escalated issues
    • Manage the relationship between Workplace Solutions and other customer groups, Corporate Functions and user groups to ensure correct alignment with business priorities
    • Influence relevant leadership and/or stakeholders to take action in line with the strategic direction of Workplace Solutions
    • Develop and manage contract relationship with external service providers (negotiate and manage contracts, review performance against strategy, quality and budget)

  • Program and project management
    • Design and implement programs and processes to deliver performance improvements to continually support Accenture's Workplace Solutions strategy
    • Utilize Workplace tools for workflow/service management and analyze data and/or process performance to drive innovation and continuous improvement
    • Lead quality assurance checks to ensure service standards are being met
    • Participate in sharing best practices across teams/locations/countries
Educational Background 
  • Degree or any other equivalent degree in Mechanical & Electrical field
  • Have knowledge on buildings aspects (Architecture or design, Quantity Surveyor 
Knowledge/Skills Requirements
  • 2-4 years experience
  • Solid business acumen and financial background 
  • Previous experience in a similar domain (preferably in an international company)
  • Excellent interpersonal and communication skills (both French and English)
  • Ability to independently solve problems and make recommendations
  • Resourcefulness
  • Rigor and high quality work products and processes focus (pay attention to details) 
  • Excellent follow-up skills
  • Leadership, teamwork spirit and positive attitude 
  • Advanced multi-tasking skills
  • Project management skills
  • Able to quickly absorb new information regarding projects/processes and tools
  • Advanced knowledge of Word, Excel and PowerPoint applications and computer / applications skills
Accenture does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, sexual orientation, gender identity or expression, or any other basis covered by local law.

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