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Insurance workforce transformation

Embrace the future workforce

The future of work: A hybrid work model

The future of employment has shifted. We share insights on hybrid working and the future of remote work.


Workforce analysis

What work is needed, who should do it, what skills are required and where does that work need to happen?

Redesign work and workforce fulfillment strategies

Restructure, new skilling, hiring, extended workforce, changing culture and leadership, organization design, and workplace design.

Digital transformation

Create on-demand digital, AI, cloud, data, and security capabilities.

Leverage AI and existing workforce

Identify key gaps in client talent and expand capabilities in the client’s retained workforce.



Create the agile, modern insurer and upskill the workforce to prepare for change.

Aligned purpose

Create better working lives, wellbeing, diversity and inclusion.


Use predictive insights and data-driven resource recommendations to increase productivity by up to 17%.

Revenue generation

Leveraging artificial intelligence + human talent to add value.

Cost reduction

Unlock human potential and performance, automate low-value work and optimize workspaces.


Our bloggers discuss the latest topics in insurance.

Our leaders

Kenneth Saldanha

Senior Managing Director – Global Insurance Lead

Cindy De Armond

Senior Managing Director – Insurance Lead, North America

Daniele Presutti

Senior Managing Director – Insurance Lead, EMEA

Naoyuki Shibata

Senior Managing Director – Insurance Lead, Growth Markets

Frequently asked questions