Skip to main content Skip to footer
Case Study

Global beauty leader gets a procurement makeover

SynOps’ blend of human expertise, machine efficiency, and data analytics is transforming source-to-pay for a global beauty leader.


A Global Beauty Leader Gets a Procurement Make Over

Strategy and solution

Maturation of global source-to-pay

Gradually expanding the scope & technical sophistication of indirect procurement through SynOps.

Sourcing and category management

Transformed efficiency and visibility through detailed market analysis, sourcing expertise, supplier, contract management and category management.

End-to-end RFx support

End-to-end RFx activities including training and managing suppliers, executing non-disclosure agreements, and setting up new vendors.

By the numbers


A 20 percent return delivered within two years on an addressable spend of $750 million


$50 million total savings forecast in sourcing alone


Over 90 percent of all indirect spend now visible at transaction level through improved analytics and reporting


Transformed visibility

Analytics capabilities set to track transaction-level detail for over 90% of indirect spending to improve buyer behavior and supplier management.

Enhanced buyer and supplier experiences

Digital transactions are cutting turnaround times dramatically. Buyers are automatically routed to suppliers. Suppliers get enhanced collaboration.

Improved compliance

$750 million of tail-spend activity transformed by a dedicated team handling low-dollar, high-volume purchases, improving compliance.

Follow us: