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Upskilling a global workforce to be future-ready

Call for change

In a competitive market environment, we are now in a position to manage challenges quicker and better.

Sylvie Nicol
Executive Vice President – Human Resources and Infrastructure Services, Henkel

See every side of how Accenture is helping their partners embrace change.​

When tech meets human ingenuity

Digital capabilities assessment

Henkel employees across 10 job families voluntarily participated in an anonymous assessment of their strengths and skills gaps – helping garner a detailed understanding of their current capabilities and their aptitude skill areas.

Digital upskilling

Once the strengths and skills gaps were identified, the team conceptualized job-family-specific learning programs. These were a combination of selected best practice courses from Accenture Academy and newly created Henkel use cases – offering a contemporary learning management system (LMS).

Digital talent experience

A new talent-management process enables a fresh way to assess employees’ existing roles and their ambitions. The decoupling of evaluating performance and potential would help focus on individuals’ professional development.

Digital talent sourcing

A “Recruiter Toolbox” was created for digital roles within the newly introduced talent management system – to establish a clearer connection between the technical skills per a certain role helping recruiters accurately scout the right talent for the right role.

Lifelong learning has become part of our culture at Henkel. It is motivating and gives our teams the confidence to grow together.

Lucas Kohlmann
Director – Human Resources, Henkel

A valuable difference


Accenture and Henkel successfully rolled out the new learning management system in 18 weeks, setting a new paradigm for such a platform.


Henkel employees have completed 215,000 eLearning courses.


Henkel’s global learning initiative has clocked 272,000 training registrations.

Meet the team

Christina Raab

Market Unit Lead – ASG

Anne K. Kotzorek

Managing Director – Strategy & Consulting, Consumer Goods & Services

Dirk Seng

Strategy & Consulting, Head – Consumer Goods & Services, Accenture

Stephen Ingram

Marketing Transformation Associate Director, Accenture Song

Built for Change Podcast

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