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Live Interview

DHL Supply Chain: Making digital supply chain a reality

The Industrialist: An interview with Dr. Markus Voss, Global CIO and COO of DHL Supply Chain

October 24, 2023

The Industrialist is your essential guide to the industrial industry. Each month, discover how Industrial companies create and compete, the new business practices and trends to watch, and which individuals are shaping the future of the industrial sector. For this edition, we talked to DHL Supply Chain's CIO and COO Markus Voss about digitalizing supply chains, and how his team is leveraging data and advanced technologies such as robotics solutions, machine learning and generative AI, to enable his clients’ businesses to become more resilient.

Tomas Tichy, Managing Director and Accenture’s Freight and Logistics lead for Europe, talked to Markus Voss about how DHL Supply Chain is responding to continuous disruptions of supply chains while advancing its digitalization agenda, and how he sees the future of contract logistics.

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Digitalization is instrumental for getting the visibility into the supply chain to respond to unforeseen changes.

Dr. Markus Voss / Chief Information Officer and Chief Operations Officer, DHL Supply Chain

Trends, innovations, and insights you need to know

From the latest trends and tools to ground-breaking technologies and innovations impacting the manufacturing and industrial arena, Innovate is designed to keep you up to date. This month, read about a new consortium to manufacture semiconductors in Europe, an electronic vehicle control system promising a new era of responsiveness and stability, and the conversational AI program developed for plant and construction sectors, and more.

Read this month’s Innovate

Our take

Insights and advice on how to reimagine your business and operations by capitalizing on new technologies:

  • Reinventing enterprise operations: 9% of organizations identified in Accenture’s research are leading the way when it comes to generating and sustaining value. Discover the five actions you can take to reinvent your operations and enable growth for the whole enterprise.
  • The benefits of supply chain visibility: Our research shows that the visibility of supply chains correlates strongly with their resilience. Find out about the components of intelligent visibility, and how AI and analytics are making operations more transparent.
  • Leading with edge: How to reinvent with data and AI: These days, everyone's talking about AI. But for those looking ahead, it's edge computing that's poised to accelerate innovations powered by AI. Our new report explains how you can harness edge to drive scale and reinvention—and hone your competitive advantage.

Previous editions

Hitachi Energy

Hitachi Energy’s CIO Michael Loechle talks about re-building the company’s IT estate from the ground up, and prioritizing its cybersecurity and data.

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Caterpillar's Chief Digital Officer, Ogi Redzic, talks about how he is driving continuous digital innovation and services growth at the company.

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Earl Newsome, Chief Information Officer at Cummins, talks about how adoption of composable strategy is powering business reinvention.

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SAP’s Global VP Industrial Manufacturing, Georg Kube, talks about the manufacturing industry's reinvention agenda and its challenges.

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Siemens Energy

Kian Mossanen, Chief Information Officer at Siemens Energy, talks about digital´s role in the company's mission to become carbon-neutral by 2023.

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Read about the latest innovations, the ground-breaking technologies and the industry-shaping investments that are transforming the industrial sector.

Learn more

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