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Salesforce administrator - developer Latvia

Riga Job No. r00214720 Full-time

Job Description

We're seeking a talented Salesforce Administrator-Developer to join our dynamic team. In this role, you'll have the exciting opportunity to work on global projects with prestigious financial clients of Accenture, one of the world's leading consulting firms.

As a Salesforce Administrator-Developer, you will play a crucial role in supporting complex Salesforce solutions, handling production incidents, monitoring the platform, and collaborating closely with development teams. You'll have the chance to work with cutting-edge technologies and contribute to the success of high-impact projects.

What sets this role apart is the opportunity for professional growth and advancement in the European market. As part of our team, you'll have the chance to be a role model, demonstrating excellence in Salesforce administration and development. You'll also have the opportunity to become a strong ambassador for Accenture, representing our brand with integrity and professionalism.

If you're passionate about Salesforce, thrive in a fast-paced environment, and are eager to make a meaningful impact, then we want to hear from you! Join us in shaping the future of technology and driving innovation in the financial sector.

Benefits:

  • Competitive salary from 1950 to 3125 EUR gross.
  • Flexible vacation policy, along with health and travel insurance.
  • Work-from-home option and flexible working hours.
  • Collaboration with Fortune 500 companies across various industries worldwide.
  • Skills development and training opportunities, including company-paid certifications.
  • Possibilities for career advancement.
  • An open-minded and inclusive company culture.

Qualifications

Key responsibilities:

  • Providing 2nd and 3rd level support​
  • PROD Incident analysis and solution​
  • PROD Service Request handling​
  • Monitoring and tracking PROD Incidents​
  • Reporting and tracking PROD defects in Jira​
  • Supporting Scrum Teams with development
  • PROD certificate and key maintenance​
  • PREPROD environment management & support​
  • PREPROD environment refresh and data management​
  • Platform upgrade planning​ and execution
  • Cooperation with DevOps and Development teams​
  • Backup and restore administration​
  • Integration and platform monitoring
  • Proposing and implementing improvement ideas

Required Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or related field or equivalent experience.
  • Minimum of 2 years of experience with Salesforce administration or implementation (Sales, Service, Billing or Experience cloud) is required.
  • Salesforce Administrator certificate will be considered an advantage.
  • Proficient oral and written communication skills in English.

Desired Qualifications:

  • Knowledge in SQL, PL/SQL, Java, C++ will be considered an advantage.
  • Knowledge on XML, SOAP and REST APIs.
  • Good understanding of Vlocity and OmniStudio.
  • Good understanding production support process.

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