Salesforce Business Analyst Sr
DARE TO BE A PART OF THE CHALLENGE! COME AND JOIN OUR TEAM TOGETHER WE CAN MAKE THE DIFFERENCE!
Did you know that Accenture is leading the digital transformation in the World?
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Our main purpose is to collaborate with our clients, so they can become high-performance businesses. Accenture is present in more than 200 offices, 120 cities, 56 countries and approximately 743,000 employees worldwide.
Offer
· Career development according to your profile and interests.
· Work in one of the best companies and feel proud.
· Access to an innovative methodology and tools.
· Direct contact with experts worldwide.
· Use of work schemes and cutting-edge technologies.
· Constant training.
· Work environment based on teamwork and collaboration.
· Participation in International Projects
Salesforce Business Analyst Sr. (CL10)
Certifications
At least 2 certifications:
- Salesforce Certified Administrator (mandatory)
- Salesforce Certified Business Analyst (strongly preferred)
- Salesforce Advanced Administrator or Platform App Builder (nice to have)
Experience:
4+ Years hands-on experience
- 4+ Years of experience as Salesforce Business Analyst in enterprise implementations.
- Lead requirement gathering workshops (JAD sessions, stakeholder interviews, process mapping).
- Strong knowledge of Salesforce capabilities across Sales Cloud, Service Cloud, and Experience Cloud.
- Experience defining complex user stories, business process flows, and solution design documentation.
- Ability to perform gap analysis and recommend scalable Salesforce solutions.
- Experience supporting integrations (understanding APIs, middleware concepts – functional perspective).
- Lead UAT cycles, manage backlog prioritization, and work closely with Product Owners.
- Experience working in Agile/Scrum environments.
- Excellent stakeholder management and executive-level communication in English & Spanish.
- Ability to mentor junior BAs.
Soft Skills
- Executive-level communication in English & Spanish.
- Strong stakeholder management and negotiation skills.
- Strategic thinking with solution-oriented mindset.
- Ability to influence decision-making across business and IT teams.
Monterrey
Accenture garantisce le pari opportunità
Tutte le decisioni relative all’impiego vengono prese senza alcuna discriminazione basata su età, razza, credo, colore, religione, sesso, origine nazionale, ascendenza, disabilità, status di veterano, orientamento sessuale, identità o espressione di genere, informazioni genetiche, stato civile, cittadinanza o qualsiasi altra caratteristica tutelata dalla normativa vigente.
I candidati non saranno tenuti a dichiarare precedenti penali o arresti oggetto di provvedimenti di estinzione o di riabilitazione, nell’ambito del processo di selezione.
Accenture si impegna a promuovere opportunità di impiego per i veterani delle forze armate.
Ti invitiamo a consultare il Recruiting and Hiring Statement di Accenture per maggiori informazioni sul trattamento dei tuoi dati personali durante il processo di recruiting e assunzione.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.