Application Support Engineer

Summary: As an Application Support Engineer, you will spend your day investigating and resolving issues across various components of essential business systems. Your role involves continuous monitoring, diagnosing problems, and ensuring the smooth operation of software applications. You will collaborate with different teams to maintain system reliability and contribute to improving service quality through proactive problem-solving and analysis. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to identify root causes and implement effective resolutions. - Document findings and solutions to build a knowledge base for future reference. - Monitor system performance and provide timely updates to stakeholders. - Assist in the development and implementation of process improvements to enhance system stability. Professional & Technical Skills: - Required Skill: Expert proficiency in Amazon Web Services (AWS). - Strong understanding of cloud infrastructure and deployment models. - Experience with monitoring and troubleshooting cloud-based applications. - Familiarity with automation tools and scripting to streamline support tasks. - Knowledge of security best practices within cloud environments. - Ability to analyze logs and metrics to diagnose and resolve technical issues. Additional Information: - The candidate should have minimum 2 years of experience in Amazon Web Services (AWS). - This position is based at our Cebu office. Minimum 2 year(s) of experience is required

Cebu City

Accenture garantisce le pari opportunità

Tutte le decisioni relative all’impiego vengono prese senza alcuna discriminazione basata su età, razza, credo, colore, religione, sesso, origine nazionale, ascendenza, disabilità, status di veterano, orientamento sessuale, identità o espressione di genere, informazioni genetiche, stato civile, cittadinanza o qualsiasi altra caratteristica tutelata dalla normativa vigente.

Accenture si impegna a promuovere opportunità di impiego per i veterani delle forze armate.

Ti invitiamo a consultare il Recruiting and Hiring Statement di Accenture per maggiori informazioni sul trattamento dei tuoi dati personali durante il processo di recruiting e assunzione.

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.