Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Amazon Web Services (AWS)
Good to have skills : NA
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve technical challenges, ensuring the smooth operation of applications that are vital to business functions. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of application support processes, all while maintaining a focus on delivering exceptional service to stakeholders. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the development and implementation of application support strategies to enhance system reliability. - Document and communicate technical issues and resolutions effectively to both technical and non-technical stakeholders. Professional & Technical Skills: - Must To Have Skills: Proficiency in Amazon Web Services (AWS). - Strong understanding of cloud computing concepts and architecture. - Experience with application monitoring and performance tuning. - Familiarity with incident management and ticketing systems. - Ability to work collaboratively in a team-oriented environment. Additional Information: - The candidate should have minimum 3 years of experience in Amazon Web Services (AWS). - This position is based at our Bhubaneswar office. - A 15 years full time education is required.
Bhubaneswar
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